Thomas Lennartz Email & Phone Number

Driven by a passionate team with unrivalled depth of expertise in the polar regions, The Polar Adventure Company purpose is inspire and guide people to visit the places that inspire us. Our goal is to be the world's leading specialist in polar travel experiences from expedition cruises to wildlife safaris in the Arctic and Antarctica. We work with customers directly and also with travel advisors who need prompt, accurate and detailed information to narrow down options for their clients.

London, London, Gb

Recognized by Conde Nast Traveller as a global top travel specialist annually since 2011 as a specialist in Expedition Cruising- resource for editors of CNT as subject matter expert on Expedition Cruising to provide industry insight in real timehttps://www.cntraveler.com/contributors/thomas-lennartz

Seattle, Wa, Us

As a member of the Executive Leadership Team, Thomas shaped the sales strategies for Quark Expeditions to enjoy continued success and achieve annual EBITDA growth and customer NPS scores.Responsible for leading and setting the strategic direction for Quark Expeditions global sales and customer service enterprise, driving global B2C and B2B sales activities, leading business intelligence practices, building and maintaining a high-performing sales team in order to drive business and maximize profitability. The scope of responsibility includes oversight over strategic accounts, National Accounts and the Field Sales Team globally in North America, LATAM, EMEA, APAC/Japan and China. Thomas is also responsible for the global reservation centers that provide customer access to Quark Expeditions 24 hours, 6 days a week with reservation teams in North America, Costa Rica, Australia, South Africa, UK and China.

Iqaluit, Nu, Ca

Member of the Executive Leadership team. Responsible for the product vision, development, sales, marketing and customer experience for the world's first 'luxury tented safari camps' in the Arctic.

Iqaluit, Nu, Ca

Expedition Leader for Arctic Kingdom Expeditions leading wildlife expeditions for narwhal, beluga, polar bears, arctic fox, tundra wolves, across Canada's Arctic regions.

Ca

Responsible for understanding client needs, conducting assessments of their current systems, and proposing appropriate software solutions to optimize workforce management. This involved collaborating with clients to gather requirements, analyzing business processes, and configuring or customizing Workbrain's software to meet specific client needs. The role also involved providing technical support, troubleshooting issues, and ensuring successful implementation and integration of the software within clients' existing systems.Clients included primarily Fortune 100 companies: Citibank Singapore, Malaysia, Japan, China and Australia), Fidelity Investments, Knight Ridder, Sprint/Nextel, Carillion Rail, Hilton Hotels, Target,

Responsibilities included: - Planning, executing, and delivering various software implementation projects within defined timelines and budgets. - Collaborating with cross-functional teams, including developers and stakeholders, defined project scope, objectives, and deliverables. - Manage resources effectively, ensuring optimal allocation, and addressed issues to maintain project alignment with organizational goals. - Quality assurance and continuous improvement initiatives were key aspects, requiring regular project reviews, evaluations, and the identification of areas for enhancement. - The role demanded strong organizational, communication, and leadership skills, as well as in-depth knowledge of project management methodologies and toolsClients included: Ford Motor Company, Schweppes, Canada Trust