Thomas Lenze Email and Phone Number

• Responsible and accountable for shaping and growing a value-based Services portfolio including business KPI accountability across EMEA• Active member of the business unit leadership team; define, implement and execute the overall Services growth strategy & retain high customer satisfaction• People management responsibility of the Services PM team and dotted line matrix; establish cross-functional synergies, cooperation and co-creation• Drive portfolio share increase towards profitable subscription-based “as-a-Service” solution• Govern Services product portfolio streamline, re-structure and harmonization led to a focused “digitalized” portfolio with significant profit increase• Expand “as a Service” portfolio beyond AMI towards Grid Edge intelligence market needs • Drive partnership synergies to create customer focused end-to-end Service solutions• Structure and implement product documentation, governance and processes to support ITIL based ITMS certifications such as ISO20000

• Accountable on global business unit growth and profitability turnaround as active member of global service leadership team, €50M+ annual turnover• Establish cross-functional interaction with regions, commercial, operations, field service, sourcing counter parts to accelerate product benefits towards market/customer• Re-define product vision and develop multi-year service growth strategy backed-up by the portfolio roadmap and required R&D budget & HC allocation • Lead, manage and develop the global product management & engineering teams with full technical, commercial and financial responsibility • Govern all Product Lifecycle Management activities, streamline & focus product portfolio, drive/coach teams to concentrate on high profit smart solutions - drive double digit cost-out and productivity initiatives, e.g. supply chain optimization, process standardization, optimize content management • Initiate next level of digital portfolio offering “data as service”, hard- and software optimizations projects incl. smart user interfaces, efficient data management • Active external partnership development + pro-active customer relationship management

• Integration of Alstom generator product portfolio into new GE structure, drive synergies, harmonize, standardize & simplify consolidated portfolio, transform towards digital• Define, own and drive global platform strategy (1.3b$ market) with full accountability on aggressive global growth on revenue, profitability, market share • Deliver $150M+ generator non-OEM platform and quarterly, annual and long term targets based on operating blue print and BU strategy• Define, own and manage a yearly multi-million R&D budget leading to 28% CAGR and increased total platform revenues by 45% and doubled market share • Lead vertically (multi-cultural team of direct reports) and horizontally within a complex matrix organisation through a period of major change (integration, decentralization)

• Lead & drive global AC/H2i service product portfolio cross value chain to protect/increase OEM market share and penetrate/growth oOEM business• Drive implementation of dedicated product strategies across all regions with focus on customer added value + lead and maintain global product roadmap - Successful launch of “game changing” products as Fast Stator Rewind leading to a unique market position• Lead and coordinate cost & lead time reduction cross value chain (Sales, Engineering, Field Service, Supply Chain, Manufacturing, Project Management) to increase overall platform profitability• Market and product interaction with regions, gathering market and fleet intelligence for potential new offerings, define, monitor and review R&D activities accordingly until commercial release• Lead new product introduction team, define go-to market strategy, perform internal & external product events globally - monitor service offerings, identify gaps and mitigate to increase customer value and product profitability

Project Manager Engineering (2010 – 2012)• Leading all phases of complex projects in the international generator service business• Active project management from sales overhand to commissioning on time, budget, quality while meeting/exceeding customer expectations• Manage customer commitments and lead problem-solving process for technical and non-technical issues proactively, relative to the contract with cross-functional teamsProject Engineer (2006 – 2010)• Management and execution of engineering projects successfully high work load and met constantly tight timelines• Performed high quality measurements, analysis and evaluation of rotating machinery

• Coordinate project offering package between technical and commercial functions• Support sales during customer visits and co-develop value added solutions• International project & sales support incl. a multiple week stay in the UK subsidiary

• Product development/engineering within the laboratory, analytic business environment • Awarded diploma thesis on developing an innovative crushing mill for laboratory purposes