1. System Automation and Technical Proficiency:- Developed and implemented automation scripts using Python and VBA, reducing time spent on daily office administrative tasks.- Leveraged SQL Server to automate document generation, increasing operational efficiency and accuracy.2. Quality Assurance and Stakeholder Collaboration:- Ensured quality assurance for fragrance products by enforcing strict SOP protocols, resulting in reduction in quality-related issues and aligning with ISO 22716 GMP standards.- Improved communication efficiency by promptly addressing product inquiries from co-workers and customers via phone and email.3. Project Management and Execution:- Managed 2 large projects and several smaller projects using the 5W1H method and MS Word, PowerPoint and Excel, ensuring timely completion and detailed documentation, and improving project delivery times.4. Managing and Delegating Responsibilities:- Coordinated between the Assistant Quality Manager and the team, providing instructions and guidance on behalf of the manager.- Delegated routine and repetitive tasks to interns, offering clear and precise instructions to ensure high-quality results.Skills Utilized:1. Automation Expertise: Utilized Python and VBA to automate and streamline daily administrative processes.2. Database Management: Demonstrated proficiency in SQL Server for automating document generation.3. Quality Assurance: Enforced SOP protocols to align with ISO 22716 GMP standards, reducing quality-related issues.4. Project Management: Employed the 5W1H method and MS Office to manage and document project progress effectively.5. Managerial Skills: Managed and mentored interns, delegating tasks and providing clear instructions to ensure task completion and high-quality outcomes.

1. Product and Technical Mastery:- Maintained an up-to-date understanding of Google Workspace and ChromeOS product features, including future roadmaps across all editions.- Utilized expertise in Google APIs, GAM, PHP, Python, and Google Apps Script to perform technical explorations and troubleshooting to support pre-sales efforts.2. Customer and Stakeholder Engagement:- Served as a liaison between customers and Google support personnel for resolving reported issues and enabling specific features.- Delivered monthly updates to internal stakeholders such as sales, marketing, and tech specialists through comprehensive product demonstrations.3. Pre-Sales and Project Support:- Conducted pre-sales presentations and consultations for identified named accounts.- Facilitated the deployment of ad hoc projects involving Google Workspace and ChromeOS, thereby driving customer success.Skills Utilised:- Product Expertise: Leveraged in-depth knowledge of Google Workspace and ChromeOS to stay abreast of product updates and educate both customers and internal teams.- API and Scripting Skills: Demonstrated proficiency in Google APIs, PHP, Python, and Google Apps Script for technical explorations and troubleshooting.- Customer Engagement: Utilized excellent interpersonal skills to liaise with Google support personnel and customers, effectively resolving issues and enabling product features.- Stakeholder Communication: Engaged with internal stakeholders through monthly updates, disseminating knowledge on product features and roadmaps.- Sales Enablement: Leveraged pre-sales expertise to provide comprehensive consultations and demonstrations to named accounts.- Project Deployment: Showed agility in supporting the rollout of ad hoc projects involving Google Workspace and ChromeOS.

Responsibilities include:1. Designing and programming websites for diverse projects.2. Undertaking both front-end and back-end development for websites and mobile applications.3. Identifying and resolving issues like broken links, images, and other website or app-related problems.4. Handling general administrative tasks.5. Overseeing project management.6. Performing additional tasks within the scope of capabilities, contributing to the company's overall operations.

1. Project Assessment:- Utilized communication tools like Skype and Whatsapp to enable remote collaboration with the client, facilitating a thorough understanding of their software upgrade requirements. Assessed their existing hardware and software infrastructure comprehensively, identifying potential areas for improvement, particularly focusing on enhancing the Windows command software and Android mobile application.- Offered translation services from Chinese to English to aid the client in better comprehending the updates and enhancements provided by their affiliated partner in China for the existing software.Skills utilized:- Communication: Demonstrated effective use of communication tools such as Skype and Whatsapp for remote collaboration. This facilitated clear and efficient interaction with the client, ensuring a comprehensive understanding of their needs and expectations.- Technical Assessment: Conducted a thorough evaluation of the client's existing hardware and software infrastructure. This involved identifying potential areas for improvement and suggesting upgrades, particularly for the Windows command software and Android mobile application.- Translation: Provided translation services from Chinese to English, enabling the client to better understand the updates and enhancements provided by their affiliated partner in China. This skill was crucial in bridging the communication gap and ensuring that the client was fully aware of the changes made to their existing software.

1. Project Assessment: - Collaborated remotely with the client, using tools like Zoom and Whatsapp, to understand their needs for their e-commerce website upgrade. Evaluated the existing site, identifying areas for enhancement, particularly around promoting Engineering projects and generating business proposals.2. Planning & Implementation: - Developed a strategy considering client's goals, budget, and existing systems. - Designed a Figma wireframe in collaboration with a team member, marking changes to improve navigation, product visibility, and proposal creation process. - Executed approved changes to align with the client's standards and expectations.3. Remote Collaboration & Time Management: - Managed project timelines, coordinating with the client and team members remotely to ensure timely completion and adherence to budget while maintaining quality.Skills Utilized: - Project Management: Ensured project aligned with client needs. - Technical Expertise: Leveraged knowledge of e-commerce development for solution improvement. - Collaboration: Partnered effectively with team and client using remote tools. - Tools: Used Figma for design planning, and Zoom, Whatsapp for remote collaboration.

1. Streamlining Operations and Enhancing Efficiency: - Developed a robust web foundation to optimize daily operations and improve efficiency within the organization. - Implemented macro reports in Tableau to provide data-driven insights and facilitate decision-making processes.2. Technical Expertise and Solution Deployment: - Utilized expertise in Python, Oracle SQL, and .NET (C#/VB/VBA) programming languages to design and deploy effective software solutions. - Analyzed system specifications, standards, and codes to ensure accurate implementation and adherence to best practices.3. Collaboration and Support: - Collaborated closely with the IT team, providing support to System Engineers in diagnosing and reporting data errors.- Utilized IoT devices such as Raspberry Pi and Linux Distro (Raspberry Pi OS) to assist in troubleshooting, which resulted in improved productivity and system reliability.Skills utilized:- Operational Efficiency: Leveraged web development skills to create a robust foundation for optimizing daily operations, resulting in improved efficiency within the organization.- Data Analysis: Utilized Tableau to implement macro reports, providing data-driven insights that facilitated decision-making processes.- Technical Expertise: Demonstrated proficiency in Python, Oracle SQL, and .NET (C#/VB/VBA) programming languages, which were used to design and deploy effective software solutions.- Quality Assurance: Conducted thorough analysis of system specifications, standards, and codes to ensure accurate implementation and adherence to best practices.- Team Collaboration: Worked closely with the IT team, providing support to System Engineers in diagnosing and reporting data errors.- IoT Application: Utilized IoT devices such as Raspberry Pi and Linux Distro (Raspberry Pi OS) for troubleshooting, leading to improved productivity and system reliability.

Company Information:Weconex Holdings (SEA) Pte Ltd is a subsidiary of Weconex Technology (Guangzhou) Co., Ltd, focusing on travel-related services in the Asia-Pacific region. They offer travel packages, accommodation, dining, and entertainment and are known for e-ticketing solutions for urban public transportation.Responsibilities:1. Application Development and User Experience Enhancement: - Used Vue.js, Laravel, and .NET to update the app, improving efficiency and user experience. - Managed and updated two projects, including a Hotel Web Crawler using PHP, C#, SQL, and Vue.js.2. Quality Assurance and Data Cleansing: - Ensured quality through Postman API and MySQL testing. - Performed data cleansing to rectify inaccuracies and eliminate duplicates.3. Product Delivery and Value Creation: - Delivered the final product as a dataset in JSON or XML for the company's mobile app, Econnex. - Collected and organized tourism-related data, enhancing the value of the company's offerings.Skills utilized:- Application Development: Enhanced the Econnex mobile app using Vue.js, PHP, C#, SQL.- Quality Assurance: Ensured quality with Postman API and MySQL testing methods.- Data Cleansing: Corrected inaccurate or duplicate data to ensure reliability.- Product Delivery: Provided accurate datasets in JSON or XML for Econnex.- Value Creation: Organized tourism data from Hotels REST/SOAP APIs to enhance offerings.

Company Information:BITwave Pte Ltd is a Singaporean R&D company specializing in DSP products and algorithms for tasks like acoustic echo cancellation, speech recognition, and more. Their business involves creating complex signal processing devices such as array microphones, aimed at the mass market. UCLEAR DIGITAL EUROPE, a distributor of Bluetooth & MESH Motorcycle Intercoms, sells BITwave's products and is the company's sole presence on Linkedin.Responsibilities:1. Maintenance and Update of Mobile Libraries and Applications: - Maintained and updated native mobile device libraries and applications, using Java for Android, Objective-C for iOS, and C++ for Windows, to ensure their continued functionality and performance.2. Web Services Improvement and App Deployment: - Improved web services, including a REST API, using PHP and MySQL on a SiteGround-hosted web server, to support native mobile apps. - Published and released apps for both Android and iOS on their respective app stores.Skills utilized: - Mobile Development: Leveraged proficiency in Java, Objective-C, and C++ to maintain and update mobile device libraries and applications, ensuring their continued functionality and performance. - Web Services: Utilized PHP and MySQL to improve web services, including a REST API, to support native mobile apps. - App Deployment: Managed the publishing and release of apps on Android and iOS app stores, demonstrating knowledge in app store policies and procedures.

1. Application Development and Management:- Developed, deployed, and managed multichannel corporate applications using Outsystems.- Used various technologies such as HTML, CSS, JQuery, SQL, C#, and .NET in conjunction with OutSystems' proprietary Workflow Engine.2. Data Migration, Documentation, and Workflow Management:- Acquired expertise in migrating SharePoint forms and data to OutSystems.- Created OutSystems documentation to ensure smooth transitions and provide resources for future needs.- Worked on database workflow to ensure smooth and efficient operation of the apps.Skills Utilized:- Application Development: Utilized Outsystems and a range of technologies including HTML, CSS, JQuery, SQL, C#, and .NET to develop, deploy, and manage multichannel corporate applications.- Data Migration: Acquired and applied expertise in migrating SharePoint forms and data to OutSystems, demonstrating flexibility and adaptability in managing digital resources.- Documentation: Created comprehensive OutSystems documentation, evidencing attention to detail and understanding of the importance of clear, accessible information for ongoing operations and future developments.- Workflow Management: Ensured smooth and efficient operation of the apps by effectively managing the database workflow.