Thomas List Email and Phone Number
Experienced operations, compliance, and asset protection professional with a demonstrated history of working in the retail and healthcare industry. Robust experience in multiple departments that impact overall business strategy. Well rounded and strong leader skilled in Physical Inventory, Security, Corporate Governance, Marketing and Sales, Performance Metrics, Driving Change, Training and Development, P&L, Risk Management, and Asset Protection.
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Manager - Food Safety And Sanitation (Stores And Field Leadership)Dollar Tree Stores Aug 2022 - Present- Lead in the creation, planning, development, and execution of the food safety, sanitation, and product quality for all Dollar Tree, Family Dollar, and Dollar Tree Canada store locations (16,000+).- Conduct frequent store visits, compliance audits and shrink management tools to verify quality and integrity of operational and regulatory execution.- Coach and teach leadership teams surrounding food safety and quality principles and FDA standards.- Drive training and development to ensure the proper jurisdictions meet regulatory requirements surrounding PIC standards.- Build and maintain collaborative relationships through all levels of the enterprise and distribution centers to ensure appropriate partners are taken for Operations, Environmental Health and Safety, Facilities and Maintenance, Pest Control vendors, Human Resources, Loss Prevention, Indirect Procurement, Real Estate, Internal Assurance and Compliance.- Responsible for the enterprise food safety budgets.- Develop LMS training for store associates surrounding food safety, sanitation, and integrated pest management.- Execute risk mitigation action plans in jurisdictions with increased levels of regulatory activity. -
Divisional Compliance LeaderRite Aid Jun 2021 - Aug 2022Philadelphia, Pennsylvania, Us- Institutionalize all aspects of corporate Governance, Risk, and Compliance in our business.- Provide support and analytics for eastern divisions in order to effectively plan, lead, and execute quality assurance strategies, as well as compliance auditing and monitoring activities.- Partner with field and corporate partners to initiate action where analyzed risk affects current SOPs.- Effect strategic successful outcomes surrounding compliance, operations, and corporate as the company navigates white space opportunities.- Actively reduce fines, decreased reported incidents, and field operating expense plan.- Responsible for developing training programs as well as teaching/training store, regional, divisional, and corporate associates on applicable company policies/procedures and regulatory requirements and assisting in the development and validation of remediation plans to improve and sustain overall store compliance: ESG, Immunization/Clinical, FWA, HIPAA, DMEPOS, Money Services, Alcohol, Tobacco, OSHA, Environmental, Food/Drug Safety, COI, COE.- Partner with divisional operations team to ensure operational execution is accomplished within the corporate governance culture, as well as assessing risk and creating action plans to mitigate that risk. -
Regional Retail Operations LeaderRite Aid Feb 2020 - Jun 2021Philadelphia, Pennsylvania, Us- Lead in the planning, development, execution, and exceeding regional business strategies and objectives to achieve sales, script growth, margin, shrink,profitability, customer experience, and brand standards.- Conduct frequent store visits, compliance audits and shrink management tools to verify quality and integrity of operational and regulatory execution.- Coach and teach leadership teams surrounding merchandising principles, DSD sales and vendor partner relationships, front end to pharmacy conversion, in stocks, purposeful merchandising, quality and consistent staffing.- Manage innovative merchandising test strategies, remodels, store relocation/openings.- Drive training and development of Store Management and ensure the proper people are promoted and placed in positions for long term career development, as well as develop district succession plans for all management positions.- Build and maintain collaborative relationships through all levels of the market and company to ensure appropriate partners are taken for Pharmacy,Human Resources, Loss Prevention, Indirect Procurement, Real Estate, Internal Assurance and Compliance.- Responsible for the regional retail budgets including sales, script growth, margin, labor and expenses and overall P&L results monthly to ensure operating income and EBITDA are achieved.- Oversee Workforce Management at all stores to ensure that labor is planned for customer service and completing operating activities while achieving labor budget.- Execute all corporate marketing, merchandise, and operating programs to drive front end sales, script growth and profits in all stores within the region. -
District Manager, Pharmacy And Retail OperationsRite Aid Dec 2017 - Feb 2020Philadelphia, Pennsylvania, Us- Multi-state leadership experience.- Lead in the planning, development, and execution of district business plans and objectives to achieve sales, script growth, margin, profitability and customer experience goals, as well as drive clinical services in Adherence, Immunizations, and Medication Therapy Management.- Continuing education on immunizations, product attributes through package inserts, and driving medication compliance.- Effectively promote a sales culture through product knowledge of over 26,000 line items, to include product attributes, target demographic, and essential value to promoting whole being health for the consumer.- Drive training and development of Pharmacy and Store Management and ensure the proper people are promoted and placed in positions for long term career development, as well as develop district succession plans for all management positions.- Responsible for the district retail budgets including sales, script growth, margin, labor and expenses and overall P&L results monthly to ensure operating income and EBITDA are achieved. -
Director, Asset ProtectionRite Aid Oct 2016 - Dec 2017Philadelphia, Pennsylvania, Us- Ensure execution of asset protection strategies to reduce loss, drive operational results, and reduce shrink.- Analyze inventory data and analytics to determine root-cause analysis of results, as well as improve processes.- Partner cross-functionally to drive productivity and performance of operations teams for successful inventory and shrink-reduction strategies.- Monitor and respond to expense, exception and management reports to identify anomalies and improve EBITDA.- Develop and detail special projects as needed for investigations that identify fraud, theft or policy violations, as well as ensure integrity of all investigations, reducing civil liability and ensuring core values are protected.- Collaborate with Divisional, Regional and District Partners to foster team work and drive productivity, as well as lead a team of Asset Protection District Managers throughout the region. -
Senior Compliance ManagerRite Aid Jun 2015 - Oct 2016Philadelphia, Pennsylvania, Us- Institutionalize all aspects of corporate Governance, Risk, and Compliance in our business.- Report directly to Senior Vice President/Chief Compliance Officer to effectively plan, lead, and execute quality assurance strategies, as well as compliance auditing and monitoring activities.- Manages, coaches, and develops team of compliance specialists covering 1100 stores in six states and the District of Columbia.- Champion food and drug safety culture through instructing food safety manager certification classes to meet health department compliances.- Actively reduced fines, decreased reported incidents, and field operating expense plan.- Responsible for developing training programs as well as teaching/training store and field associates on applicable company policies/procedures and regulatory requirements and assisting in the development and validation of remediation plans to improve and sustain overall store compliance: FWA, Money Services, HIPAA, Alcohol, Tobacco, DMEPOS, OSHA, Environmental, Food/Drug Safety, COI, COE.- Partner with divisional operations team to ensure operational execution is accomplished within the corporate governance culture, as well as assessing risk and creating action plans to mitigate that risk. -
Compliance ManagerRite Aid Sep 2013 - Jun 2015Philadelphia, Pennsylvania, Us- Prioritize, schedule, and lead independent store compliance and control self-assessment audits and effectively evaluate stores’ level of compliance with regulatory and operating requirements.- Regularly analyze store performance metrics verifying quality assurance, integrity, and governance.- Work with field management to develop overall store improvement plans and schedule store visits to monitor implementation of compliance initiatives.- Champion food and drug safety culture through instructing food safety manager certification classes to meet health department compliances.- Build collaborative relationships with store, field, regional teams, and divisional teams.- Coach and train store associates and other members of field management on new and existing regulatory and operating requirements.- Assist in the execution and implementation of special compliance projects, risk management, and other company initiatives as needed, under the direction of Internal Assurance or other Corporate Management. -
Store ManagerRite Aid Nov 2008 - Sep 2013Philadelphia, Pennsylvania, Us -
Assistant ManagerRite Aid Jun 2007 - Nov 2008Philadelphia, Pennsylvania, Us -
Pharmacy TechnicianRite Aid Jun 2002 - Jun 2007Philadelphia, Pennsylvania, Us
Thomas List Skills
Thomas List Education Details
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East Carolina UniversityCriminal Justice
Frequently Asked Questions about Thomas List
What company does Thomas List work for?
Thomas List works for Dollar Tree Stores
What is Thomas List's role at the current company?
Thomas List's current role is Manager - Food Safety and Sanitation (Stores and Field).
What schools did Thomas List attend?
Thomas List attended East Carolina University.
What skills is Thomas List known for?
Thomas List has skills like Leadership, Security Studies, Physical Inventory, Expenses, Retail, Internal Investigations, Sales, Business Analysis, Inventory Analysis, Performance Metrics, Team Management, Merchandising.
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