• Assist in implementing marketing activities across a wide range of operations, including general website updates, updating databases / maintaining data integrity, and working with various tools for analytics and reporting. • Own the lead management process for uploading, assigning, and maintaining accurate prospect, lead, and contact data in Pardot and Salesforce in compliance with existing and new processes, cleaning and enriching the data where needed.• Develop reports, metrics, dashboards, and data to meet the needs of Marketing and Sales leadership. Create a regular reporting cadence and own the process of running the necessary reports, communicating the data to the appropriate teams on a standardized basis. • Partner with key marketing and sales stakeholders to ensure global consistency across tools and reporting, identifying sources of growth or efficiencies and making strategic recommendations based on analysis.• Collaborate closely with the marketing and demand generation team to implement assigned tasks related to lead generation strategies and tactics for target segments within the Biopharmaceutical, Animal Health, and Reproductive Medicine markets in alignment with corporate and portfolio strategy.• Support demand-generation efforts cross-channel by contributing to targeted initiatives related to SEO, nurture campaigns, market outreach, awareness campaigns, and general revenue-generating activities.• Work closely with marketing, product marketing, and content colleagues to support key departmental goals and objectives by contributing to established work packages throughout the year.• Assist in ongoing market research & analysis to stay informed about industry trends, competitors, and potential new opportunities

● Utilized administrative skills to organize, sort, and distribute over 4,000 pieces of mail, UPS, and FedEx packages to five floors each with at least 5 respective departments per month.● Prepared and made 200 UPS labels per month for UPS packages using UPS Software.● Assisted in special projects throughout departments such as mass mailings for nation-wide distributions.● Processed 600 pieces of return to sender mail.● Served as front desk security reception in a contract facility on an Intel site.● Provided security and assistance to over 50 team members which included: data entry, bookkeeping, cleanup work and collating.● Monitored security clearance of blueprints, legal documents, and intellectual property.● Handled product research, cross referencing, and product availability on average of 30 accounts per week.● Made direct contact with supply vendors to fulfill quotes/orders. ● Handled post-processing of completed orders by contacting buyers.● Responsible for data processing, document analysis, and other financial services.

● Encouraged repeat customers by utilizing warm sales tactics and follow up calls to determine customer satisfaction through customer surveys.● Handled single and mass orders over high-volume periods averaging over 1,500 calls per month.

● Provided friendly, timely service in a deadline-driven industry. ● Handling single and mass orders over high-volume periods for 7 theaters with average of 300 plus seating each.● Trained over 20 new employees and enthusiastically contributed to team goals.

● Originally hired on as short term contractor for part time position through Office Team. After showing exemplary work ethic was hired on as permanent employee after one year.● Processed over 150,000 packages, including packing, shipping and receiving, per year for a total of 15 departments and over 40 facilities in the region.● Logged hardcopy file-box inventory and added, retrieved, and returned documents to and from offsite warehouse as needed. ● Initially using Excel spreadsheets to log file-box inventory. Converted them to Access database to back up filing system to make the retrieval process more efficient.● Implemented Excel spreadsheet to catalog two months worth of UPS, FedEx, and DHL Packages at a time.