Thomas Lund Email & Phone Number

Overland Park, Kansas, United States

Manage school grounds during the school day and take care of tasks as assigned. I am blessed to participate in many school activities including assemblies. I won the Sunflower Award for Faculty, which is awarded to the Faculty member who embodies the virtues of the Blue Valley School District.

Overland Park, Ks

Responsible for overall customer service aspects and general merchandise appearance for the store. Manage 36 direct reports, including front-end cashiers, POS operations, HR services, accounting, tender reconciliation, including regular audits. Interview hire and train new employees in corporate policy and procedure. Responsible for quarterly employee check-ins, yearly reviews, coaching, training, and or disciplinary actions. Ensure compliance with health inspector food safety guidelines and OSHA employee safety regulations. Collaborate with other department managers on problem-solving and retraining throughout the store. Encourage and train direct reports to maintain a friendly customer facing presence.

Kansas City, Missouri

Trained new managers on company policies and procedures. Analyzed business trends; implemented new ideas to increase business growth. Determined employee promotions, demotions, and terminations based on employee's history and performance reviews. Satisfactorily resolved customer issues. Scheduled 120+ employees on a rotating basis. Managed daily business functions including POS systems, payroll, and floor coverage. Recruited, interviewed, and hired new employees, utilizing Trader Joe's onboarding processes. Maintained accurate inventory counts, including following all applicable FDA, USDA and Missouri Liquor laws. Followed food safety measures to ensure customer safety.

Overland Park, Kansas

Focused on Deep Tissue Massage, Swedish Massage, Upledger Trained Craniosacral Therapy, Trigger Point Therapy, and other massage techniques. Provided pain relief to patients suffering injuries from automobile accidents, injuries, and other medical issues. Maintained 250+ repeat clients.

Leawood, Kansas

Assisted in off-site event and catering execution for major businesses, private gatherings, and small events. Set up, tear down, bartending and serving for clients, along with exceeding expectations and resolving issues that arose during events.

Kansas City, Kansas

Solely responsible for all Operations for Reliable Medical Supply. Company billing when I started for the month of January 2005, was $32,000. Company billing in the month of September 2005, was $107,000, which is a 335% increase in sales in 9 months. Responsible for taking all phone calls and orders for equipment. Directly responsible for three drivers and routed all deliveries and pickups for all business. Responsible for patient files, producing all prescriptions, CMN's, and any additional relevant documentation for patient file. Tracked all inventory and had to produce purchase orders and keep over 100 items in stock for business.

Lenexa, Kansas

Sourced and matched qualified candidates for existing and new clients. Serviced clients to maintain business relationships.

Olathe, Kansas

Licensed Insurence, Auto, and Property Claims Adjuster in New Mexico, Texas, and Oklahoma. Received perfect scores on Quality Claims Audits.

Overland Park, Kansas

Responsible for sourcing new accounts and servicing existing client accounts. Exceeded all revenue expectations.

Overland Park, Kansas

Rated #1 in Sales for July 2002.Managed 250+ rental car lot, the largest in the Greater Kansas City area. Provided support, development, and training to 8 direct report employees. Prospected, sold and closed new accounts, as well as maintained current client accounts. Responsible for accounts receivable on a 30/60/90 day basis, cash box, deposits, and profitability. Branch consistently rated above customer service expectations.

Bachelors Of Science, Labor And Relations

Activities and Societies: Kansas State Football - Varsity - Quarterback 1996-19991998 Red Raider Award - Head Coach Bill Snyder's award.

Nationally Licensed Massage Therapist, Massage Therapy, 4.0 Gpa

Activities and Societies: Class Valedictorian