Field Service Specialist
Current- Provide assistance for the installation and commissioning of any equipment and components.- Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.- Report back on the completed projects outlining the activities carried out, faults… Show more - Provide assistance for the installation and commissioning of any equipment and components.- Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.- Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.- Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred. - Conduct audits at customer sites to record and analyze process improvement opportunities. Show less