Thomas Macdonald Email & Phone Number

Toronto, Ontario, Canada

Revamped client's Tableau with customized visualizations and interactive features, enhancing data understanding. Utilized Adobe Analytics and Tableau for impactful data analytics, benefiting both team and client. Analyzed client page data to optimize user experience and boost lead generation.

Markdale, Ontario, Canada

Developed individual plans for each athlete to ensure that they would progress at a pace consistent with their technical skills to best prepare them for competition.

Remote

Participated in weekly team meetings with the global cybersecurity marketing department as well as presented weekly reports to the Director of product marketing for connected enterprise-cybersecurity. Competitive analysis included studies of products, areas of strengths, initiatives, and marketing strategies of the cybersecurity offerings of competitors. Industry research focused primarily on trends, TAM's, products, and cybersecurity industry data in other industries.

Toronto, Ontario, Canada

Supported and strengthened the relationship between the brand and pre-existing customers through meaningful discussion. I regularly worked and succeeded in converting potential customers from competing brands as well as aided customers with their day to day floorcare needs.

Toronto, Ontario, Canada

Was the liaison between server, kitchen, and guest. Delivered meals, filled water, polished dishes, set tables, conversed with customers, and any other task necessary in a fast-paced environment to ensure an exceptional guest experience.

Etobicoke, Ontario, Canada

Represented the company owner in conversations with clients including managing their requests by providing the highest degree of service and respect. Worked flexible hours to assure customer satisfaction regardless of unfortunate circumstances such as weather and unexpected/unavoidable equipment malfunctions.