· Verantwortlich für die fachliche und personelle Führung des TAM TeamSicherstellung der Prozessverfahren und Einhaltung der Leistungsindikatoren(SLA,OLA)· Gestalten und Leiten von WSU Informatikprojekten mit Scope Systembau, Integrationund Betrieb· Umsetzung und Überwachung der Compliance Richtlinien und Vorgaben auf dertechnischen I nfstratruktur· Sicherstellung der Ressourcen-, Einsatz- und Kapazitätsplanung ·Vertretung der. IT-WSU in kantonalen Boards mit… Show more · Verantwortlich für die fachliche und personelle Führung des TAM TeamSicherstellung der Prozessverfahren und Einhaltung der Leistungsindikatoren(SLA,OLA)· Gestalten und Leiten von WSU Informatikprojekten mit Scope Systembau, Integrationund Betrieb· Umsetzung und Überwachung der Compliance Richtlinien und Vorgaben auf dertechnischen I nfstratruktur· Sicherstellung der Ressourcen-, Einsatz- und Kapazitätsplanung ·Vertretung der. IT-WSU in kantonalen Boards mit Scope auf technische Layer ·Mitwirken bei der Gestaltung und Digitalisierung von Geschäftsprozessen ausInformatiksicht· Sicherstellen des technical Services für die Bereiche Show less

Genereller Auftrag (Ziel und Zweck)* fachliche und personelle Leitung des Fachbereichs IT-Service Management* Innovation, Digitalisierung / Digitale Transformation* Sicherstellung der Zielerreichung sämtlicher Aufgaben im Zusammenhang mit Neuanforderungen* Erbringung optimaler und effizienten departementsweiten sowie departementsübergreifenden IT-Dienstleistungen * Definition und Umsetzung der kantonalen und departementalen IT-Strategien* Erarbeiten von Fach- und… Show more Genereller Auftrag (Ziel und Zweck)* fachliche und personelle Leitung des Fachbereichs IT-Service Management* Innovation, Digitalisierung / Digitale Transformation* Sicherstellung der Zielerreichung sämtlicher Aufgaben im Zusammenhang mit Neuanforderungen* Erbringung optimaler und effizienten departementsweiten sowie departementsübergreifenden IT-Dienstleistungen * Definition und Umsetzung der kantonalen und departementalen IT-Strategien* Erarbeiten von Fach- und Detailkonzepten* Erarbeiten von Planungsinstrumenten und EntscheidungsgrundlagenAufgaben Leitung* Nimmt die personelle, finanzielle und fachliche Führung des Fachbereichs* Sicherstellen der Finanzierung durch die Aufträge eingegangener Aufgaben * Mitbestimmung in der ICT Organisation* Betriebsaufgaben unter Berücksichtigung der Verfahren und Regelungen im Rahmen der Incident-, Problem-, Changemanagement-Prozesse. * Budget im Fachbereich * Mithilfe bei der Erstellung des IT Budgets JSD Services* Konzeption, Planung und Durchführung von End to End Systemen* Unterstützung Fachbereichen bei Prozessen und Aufgaben* Optimierung von Einsatz und Effizienz der eingesetzten Informatik Client Infrastruktur* Ermitteln von Schwachstellen (Thema Qualität Sicherung)* Planen, Steuern und Pflegen des Service Portfolios sowie dessen Prozesse* Koordinieren, Verhandeln und Abschliessen sowie Pflege von Service Level Agreements (SLA) und Operational Level Agreements (OLA) * Sicherstellen und Weiterentwicklung der IT Client Infrastruktur * Planung, Evaluierung, Installation, Tests und Freigabe von Standardhardware sowie Betriebs- und Kommunikationssoftware Spezialisierung * Delegierter des Departements im Risk and Security Board (RSB)* Zuständig für das Risikomanagement und die Informationssicherheit Projekte* Projektleitung, Teilprojektleitung sowie Mitarbeit bei komplexen Projekten wie auch (Bund, ZID, anderen Departments)*Erarbeiten und Aufzeigen strategischer Auswirkungen von Entwicklungenetc. Show less

Main activities and responsibility • Provide systems and integration engineering support for software and hardware subsystems and modules• Responsible for integrating components, developing and following test procedures to verify systems and perform system debug• Document discrepancies and Interfaces with Hardware and Software development teams to remedy and test problem areas• Monitor system compliance with customer and industry standards• Perform collection, analysis, and… Show more Main activities and responsibility • Provide systems and integration engineering support for software and hardware subsystems and modules• Responsible for integrating components, developing and following test procedures to verify systems and perform system debug• Document discrepancies and Interfaces with Hardware and Software development teams to remedy and test problem areas• Monitor system compliance with customer and industry standards• Perform collection, analysis, and reporting of operational data for use in maintenance, performance, and planning for future enhancements/upgrades• Verify maturity of Hardware and Software versions against internal and customer specifications• Support Senior Systems Engineers to provide system layouts, configuration set up and test programming• Perform trade studies to determine best choice of components• Participate in the development of overall systems architecture and integration requirements to meet strategic goalsSpecial Responsibilities:• Release System testing and integration (2 per year)• Live System Maintenance• 3rd level support of the complied system (Debian, Windows Server 2003-2008, own produced ISDN System) Show less

Main activities and responsibility • Planning and implementation of several systems and functions• Network components (LAN/WAN) • Planning, implementation, service support from telecommunication• Handling the Day to Day tasks• Supporting over 200 employeesSpecial Responsibilities• Configuration, maintenance and optimization of the networks according to the business requirements. (In compliance with the company’s rules and banking policy authority)• Managing… Show more Main activities and responsibility • Planning and implementation of several systems and functions• Network components (LAN/WAN) • Planning, implementation, service support from telecommunication• Handling the Day to Day tasks• Supporting over 200 employeesSpecial Responsibilities• Configuration, maintenance and optimization of the networks according to the business requirements. (In compliance with the company’s rules and banking policy authority)• Managing of the AD and Lotus Notes• Implementation and updating of documentations relating to the network neighborhood• Cooperation with the different groups within the organization to settlement the technical services and network solution developments of the customer requirements• Implementation, maintenance and testing of business continuity plans and disaster recovery procedures for applications and hardware• User assistance of local and remote users• Customer service and its management Show less

Main activities and responsibility • Maintenance: Server, PCs, Laptops, Printers, Hosts and Network Systems LAN• Hardware/ Software support and installation• Server Installation• Total network installation (Exchange, Router, Hubs, Switches)• Installation and maintenance of Internet and Intranet• Installation and maintenance of special applicationsSpecial Responsibilities:• Linux operation system (Open Source Software)• z.B. Fedora, eGroupware, My Sql,… Show more Main activities and responsibility • Maintenance: Server, PCs, Laptops, Printers, Hosts and Network Systems LAN• Hardware/ Software support and installation• Server Installation• Total network installation (Exchange, Router, Hubs, Switches)• Installation and maintenance of Internet and Intranet• Installation and maintenance of special applicationsSpecial Responsibilities:• Linux operation system (Open Source Software)• z.B. Fedora, eGroupware, My Sql, Samba, Postfix,• Cyrus emap, Mail scanner, Open ldap, Squid,• Shorewall, Openvpn, DHCP/Pind über Webmin,Digital SignageIPTV Show less

Main activities and responsibility Leading the IT department and Responsible for all aspects of IT in the below-mentioned Swiss missions in Vienna• Configuration and maintenance of existing software & hardware• Management of user accounts in Windows XP• System Security• Updating and implementing of new systems• Substitution for senior management during absence• Representation of the embassy in Sports events and organization of internal sports events

Main activities and responsibility Part of the IT team responsible for the three Hilton Hotels in Vienna, with sole responsibility for Hilton Innsbruck• Substitution for Information System Manager during his absence• IT Duty Manager shift• Hotel guests’ support and consultancy on IT matters• Development of new process structures• Project Management• Implementation of a Troubleshooting Support System• Maintenance of existing Systems• Evaluation and… Show more Main activities and responsibility Part of the IT team responsible for the three Hilton Hotels in Vienna, with sole responsibility for Hilton Innsbruck• Substitution for Information System Manager during his absence• IT Duty Manager shift• Hotel guests’ support and consultancy on IT matters• Development of new process structures• Project Management• Implementation of a Troubleshooting Support System• Maintenance of existing Systems• Evaluation and implementation of new systems• Compiling of hand-outs and Manuals• Main responsibility was the maintenance of all networks and their components, and anticipation of possible problems• System Optimization• Various Support duties and installations Show less

Main activities and responsibility • Maintenance: Server, PCs, Laptops, Printers, Hosts and Network Systems LAN• Hardware/ Software support and installation• Server Installation• Total network installation (Exchange, Router, Hubs, Switches)• Installation and maintenance of Internet and Intranet• Installation and maintenance of special applications

Main activities and responsibility • First/Second Level Support• Helpdesk• Maintenance: Server, PCs, Laptops, Printers, Hosts and Network Systems LAN/WAN• Hardware/ Software support and installation• Access Authorizations• Installation and maintenance of mail system and connections• Installation and maintenance of Internet and Intranet• Installation of special applications (AS/400, SAP R3)

Occupation or PositionApprenticeship as electricianHeld a supervisory function as Electrician in two companiesMain activities and responsibility • Electrical Installations (High/low Voltage Power), new constructions and residential refurbishments • Budgeting and cost consulting• Management of Construction Sites