Manager, Sales & Marketing
Directly responsible for: 1) developing customer relationships that result in greater trust between both supplier and customer based upon genuine enthusiasm and honesty leading to an increase in RFQs and Purchase Orders.2) bringing on seven (7) new customers within the past 24 months.3) marketing the company and its capabilities to twenty two (22) new potential customers within the past 24 months.4) repairing damaged relationships with four (4) customers. Relationships were at… Show more Directly responsible for: 1) developing customer relationships that result in greater trust between both supplier and customer based upon genuine enthusiasm and honesty leading to an increase in RFQs and Purchase Orders.2) bringing on seven (7) new customers within the past 24 months.3) marketing the company and its capabilities to twenty two (22) new potential customers within the past 24 months.4) repairing damaged relationships with four (4) customers. Relationships were at the point of being severed. I stepped in and through genuine concern, and appreciation was able to create a space that allowed the customer to vent their frustrations that resulted in the both of us resetting the relationship and starting anew. Very successful in this role.5) restructuring product pricing of those items that have an annual or bi-annual purchase cycle, or are on an LTA or multi-year agreement.6) bringing on brand new products which required new capabilities to be added to the facility tool box. Drove out BOMs and material requirements to ensure that profit targets were not inadvertently bruised.7) establishing and overseeing the RFQ meeting to status progress on estimates and proposals. Handle the tracking of the RFQs through to completion and I am responsible for the pricing functions to include setting of desired profit, and lastly writing the proposal.8) overseeing the purchase order meeting to status in-coming purchase orders through the acceptance phase. 9) ITAR - I am the empowered official with the DoS. I handle all of the ITAR TAA and export / import licensing functions, and all communications between the company and the DoS and DoD.I am fully knowledgeable on the following: CERs; O/H, SG&A, NREs; Tooling, 1st Article pricing, and how to protect the company while fully meeting the customers needs. Show less