Thomas M. Email & Phone Number

I am a dedicated professional specializing in data analysis and pattern recognition, with a keen focus on identifying and resolving complex challenges in risk, compliance, and information security. In my previous role with Public Consulting Group, I personally contributed to, provided quality assurance on, or directly supervised the completion of over 49,082 applications for rental assistance in the State of Oregon resulting in payments no less than $304,554,000. My expertise lies in diving deep into data to uncover meaningful insights, using these findings to enhance fraud detection and risk management strategies.My passion extends to process improvement, where I have consistently innovated and refined workflows to boost efficiency and effectiveness. As a quality assurance supervisor, I developed more efficient workflows that created a surplus of 10 person-hours a week - time that could be used for cross-training, special projects, and professional development. This drive for optimization has not only increased operational productivity but also ensured the highest standards of compliance and quality in all projects I've led.At the heart of my professional journey is my commitment to cross-functional team leadership and collaboration. I have successfully led diverse teams, fostering an environment of mutual respect, open communication, and shared goals. Whether in the U.S. Navy or private sector, this collaborative approach has enabled me to bridge gaps between various departments, ensuring cohesive and well-coordinated efforts in tackling the intricate challenges of the modern technological landscape.

Listed skills include Leadership, Customer Experience, Writing, Team Building, and 58 others.