Part of a team that will be designing the new Base Services Contracts due for tender in 2024. This is a large procurement program that will aim to shape the transformation of Defence Base Services and make Defence life like community life. The Base Services Contracts will deliver a range of personal-touch and capability-enabling estate and facility infrastructure services.

• Conduct and coordinate whole of base activities such as Emergency Management Exercises as required.• Communicate effectively with all base Resident Units and stakeholders at all levels• Facilitate the management of external functions being conducted at HMAS Penguin.• Initiated a strategic review existing procedures of Base Team at HMAS Penguin with a view to streamlining E&IG services at the local level.Key Achievements• Coordinated extensive stakeholder consultation… Show more • Conduct and coordinate whole of base activities such as Emergency Management Exercises as required.• Communicate effectively with all base Resident Units and stakeholders at all levels• Facilitate the management of external functions being conducted at HMAS Penguin.• Initiated a strategic review existing procedures of Base Team at HMAS Penguin with a view to streamlining E&IG services at the local level.Key Achievements• Coordinated extensive stakeholder consultation during the Base Stimulus Expenditure program and was responsible for purchasing items for Resident Units which enhanced the profile of the E&IG Base Team.• Provided extensive feedback and documentation regarding my initial experience with Defence and how induction material can be improved to better prepare new Base Support Officers in the role. Show less

• Management of 52 separate base allocation rules. • Maintain a strong understanding of relevant DHA and Defence policies, guidelines and housing products. • Develop business cases for software development to improve functionality and usability of the system.• Use of lateral thinking to develop unique solutions to complex LIA allocations and system problems.• Whole of base management of exercise periods or unique scenarios where the base is unable to accept… Show more • Management of 52 separate base allocation rules. • Maintain a strong understanding of relevant DHA and Defence policies, guidelines and housing products. • Develop business cases for software development to improve functionality and usability of the system.• Use of lateral thinking to develop unique solutions to complex LIA allocations and system problems.• Whole of base management of exercise periods or unique scenarios where the base is unable to accept allocations.• Identification and understanding of system faults and providing solutions and workarounds to problems.• Use of reporting tools to monitor and provide analysis of accommodation to maintain high occupancy levels.• Stakeholder and contractor engagement / management.Key Achievements1. Smooth transition of Recruits to booking system, increasing LIA CC allocations by 5,000 and development of extensive SOP’s and training material.2. Daily reports and assistance provided to HQ 3 BDE during the Townsville flooding event, providing great outcomes for Defence families, single members. 3. 90% removal of Unit Managed processes nationwide. 4. Embedded in Australian Camp Mayor Cell - Townsville for Exercise Talisman Sabre 19, managing the booking system, auditing and providing occupancy and personnel reports for Australian and US stakeholders. Resulting in becoming DHA Employee of the Year 2019. Show less

- Support and assist Defence members with the administration of their LIA bookings and allocation within the agreed processes and procedures for each LIA location, including the correct administration of any related contributions.- Administer Defence policy in relation to members' housing entitlements; explain the Defence housing entitlement guidelines to members and direct them to the relevant reference in the Defence Pay and Conditions Manual- Manage more complex aspects of… Show more - Support and assist Defence members with the administration of their LIA bookings and allocation within the agreed processes and procedures for each LIA location, including the correct administration of any related contributions.- Administer Defence policy in relation to members' housing entitlements; explain the Defence housing entitlement guidelines to members and direct them to the relevant reference in the Defence Pay and Conditions Manual- Manage more complex aspects of the LIA service; contribution management, major exercises, complaints, research and investigation.- Support and assist Defence representatives with ensuring agreed LIA processes and procedures are maintained at each LIA location.- Maintain high customer service standards and effectively manage a diverse range of tasks against competing performance objectives and key performance indicators (KPI’s).- Assist new staff to familiarise themselves with the procedures undertaken in the role and provide on-the-job training to new staff- Participate in the implementation of change and the improvement of processes within the team.- Perform other duties and undertake specific project work as required by the management team. Show less

I have been involved with All Stars Baseball Club on the executive committee since 2012. Together we have accomplished many things and my experience in Town Planning and the CityPlan has aided the club in pursuing a new lease. This is a purely volunteer role and I do this in my spare time

I have been involved on the executive at the club since 2010 and as of the 2014 season, I accepted the nomination of President. I have been extremely active within the community in trying to promote the club on and off the field. This includes sitting in on judiciary hearings, coaching BHA sponsored sides and communicating with peak sporting bodies.

At the Brisbane Golf Club I worked in Food & Beverage. Over the course of my time at the Brisbane Golf Club I undertook a wide range of jobs. These ranged from general bar duties to the running of functions and assisting the Functions Manager promote the venue. Skills Acquired: Customer service and enquiries, conflict resolution, independent time management, management of staff and adverse situations,

Carrying out property research and enquiriesAnalyzing development proposals against town planDevelopment Assessment assistanceGeneral admin work