Thomas Mattson Email & Phone Number

Greater Seattle Area

- Offer and create efficiencies for daily receiving processes while maintaining process and data integrity- Handle incoming product shipments with approx. 20,000 shipments received and routed- Ensure that POs, merchandise, and materials are validated, verified, tracked, and recorded accurately and efficiently- Secure product for transportation and internal department transfer, as well as work and coordinate/maintain relationships with internal departments for product and inventory tracking and transfer- Verify the quality and accuracy of shipment documentation and purchase orders to minimize product/profit loss and recovery- Maintain effective communication, coordination, and relationships with buyers to ensure order accuracy and resolve issues quickly and effectively- Daily use of the Infor XA application for tracking the receiving portion of the ERP life cycle

Sumner, Wa

- Demonstrated organization and diligence in ensuring product reached its destination successfully and was stocked, organized, and displayed properly according to each customer’s standards- Used knowledge of the company and product to assist customers with working through any queries and ensuring a positive customer experience- Effectively managed stock availability throughout the supply chain, from suppliers to stores- Completed all paperwork and administration tasks efficiently

Federal Way, Wa

* Increased department sales by 17% between 2014 and 2015- Tracked and analyzed competitor pricing in order to maximize sales and profit margins- Maintained department pricing and scheduling while assisting with pricing and scheduling interdepartmentally- Managed relationships with multiple vendors to ensure that stock was maintained and managed- Carefully tracked sales metrics including individual item sales via store reports and utilized metrics and reporting to optimize product availability and stock in order to improve sales and customer satisfaction- Effectively worked with vendor representatives to market and advertise product and organize sales promotions- Managed employee scheduling for 7+ employees to ensure proper staffing and coverage, as well as employee satisfaction and retention- Provided excellent customer service, including troubleshooting problems, resolving customer issues, and proactively finding ways to improve service further- Provided ongoing training to fuel station staff and supported training in other departments- Supported the receiving and purchasing departments, helping to ensure that product was properly received and ordered for the store- Supported loss prevention through inventory tracking and identifying potential loss