Thomas Mazzara Email & Phone Number

United States

Complete activities in the library “Iliad” and “ConnectNY” systems including distribution of resources, book check-out tracking, renewals, and processing interlibrary loans. • Interact with patrons daily to complete requests for digital resources from faculty and students • Partner with other departments to ensure the library is fully functional; escalate any technical issues to the IT department • Assist with ‘Collaboration Studio’ reservations, including room set-up and procurement of IT resources• Maintain a high level of customer service and implement ideas to improve patrons’ experience

Built omnichannel, consumer-facing, rich front-end single-page applications (SPAs) using cutting-edge web technologies such as Visual Studio Code, HTML5, CSS3, JavaScript, Typescript, Notepad++, Angular, etc.• Completed an intensive course-end project to design a responsive web-page with custom code; built a site for a restaurant concept with an e-commerce component and an integrated database• Completed weekly assignments in a variety of coding languages• Exercised knowledge in solving problems, implementing data structures, and designing algorithms

United States

Provided exceptional customer service, assisted at the front desk, and instructed clients on equipment use and exercises.• Designed personalized fitness programs based on clients’ unique needs and abilities• Leveraged NYSC technology to set appointments as well as track client progress against goals

Assisted in creating a new direction and awareness through the use of social media and a public relations campaign. Created input and output objectives, as well as new ideas for the museum to succeed in the future.

Processed books and assisted at the reference desk by answering in-person and telephone inquiries.• Taught patrons how to use the library’s computer systems, online catalog terminals, and diverse indexes

Master'S Degree, Sport Management

Bachelor Of Science (Bs), Communications, Public Relations

Associate'S Degree, Marketing