Thomas Mcculloch Email and Phone Number
I am an optimistic, customer orientated and passionate management professional.I have been with Tesco since 1993 and I am celebrating 30 years service this year. I have a broad range of experience across the whole store, particularily in Fresh Food.In my most recent job as Lead Manager, I was acknowledged by my leadership team and successfully signed onto WL3 Options, a training program to facilitate my progression to Store Management within the Tesco Large Stores Format.I have experience in leading teams of managers and staff to deliver beyond expectations. I am a loyal member of staff with a real focus around people and what motivates them. I am an adaptive and approachable person with ambitious career plans, tremendous drive and extensive business & people experience. I am a valued, decisive and versatile individual seeking a fresh challenge where I can push myself even further.I am known for delivering store KPI’s and understand the measures on our Big 6 and what part i play in delivering them. Turning “red” measures to “green” through a structured approach with staff training & development. Ensuring we deliver promotions, special offers and product launches to plan and in timescales.I have been awarded in the past for boosting Tesco seasonal trade and have completed multiple Tesco Management workshops. I also won the Trade Driver of the Year award which acknowledged my work in our Fresh Bakery around planning seasonal trade, collaborating and communicating with other stores which in turn maximised my sales and increased sales and profit across the group.
Tesco
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Store ManagerTesco Sep 2024 - PresentBanchory, Scotland, United Kingdom
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Store ManagerTesco Nov 2022 - Sep 2024Dundee City, Scotland, United KingdomAs part of my journey towards a WL3 Store Management position in Large Stores, I am currently Store Manager in Dundee Nethergate Express in our Convenience Format. I lead a team of 23 colleagues in delivering excellent customer service and ensuring my customers can get what they want everyday. I am fully accountable for all aspects of the store including, cash handling, payroll, replenishment and merchandising. I understand and role model what good looks like around health & safety routines and processes for both colleagues and customers to ensure everyone is safe in my store. I am also fully accountable for legal compliance, ensuring we show due diligence whilst following company routines and processes. I understand the importance of working to budgets and use forecasting to ensure that my store delivers profit to the company. I also work closely with my team to identify development opportunities and encourage working in a diverse and inclusive environment, using a shoulder to shoulder approach to get the best from my team.
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Lead Trade ManagerTesco Feb 2019 - Nov 2022Dundee, Scotland, United KingdomLed the General Merchandise, F&F, Ambient and Dotcom Online Shopping Operation in Dundee South Road. I had a team of 7 managers and over 150 shop floor staff. I led by example when it came to company policies, routines, process and set procedures for staff performance and misconduct. I would regularly chair team meetings and encourage open communication with my team. I continually work to protect the Tesco brand by delivering legal compliance across all aspects of the store. I hosted interviews to select, screen and assess staff and choose individuals with the attributes for the job. I focus on what needs to be delivered by monitoring productivity, stock control and payroll. I review all areas of customer service around the store and ensure our customers receive a great shopping trip. Build team capability by delivering processes/routines and helping to develop my managers with everyday conversations & training.
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Lead Night ManagerTesco Apr 2017 - Feb 2019Dundee, United KingdomFor 2 years i was fully accountable for the Nightshift store operation in Dundee Riverside. I had 3 managers and a team of 50 shop floor staff. I ensured the store was replenished every night and ready for trade the next day. I was responsible for delivering promotion changes, seasonal displays and trade driving events which included creating theatre and executing company point of sale to highlight the offers for my customers. I was in charge of recruitment for the night team and ensured everyone received performance feedback through everyday conversations. This helped build my teams confidence. Excellent store standards was at the heart of my time on nights and I regularly completed store walks with my managers highlighting opportunities and recognising great work by giving feedback and working shoulder to shoulder with them. I ensured my store was legal and ready to trade at the start of every day. I looked after my colleagues health & safety by delivering regular refresher training/workshops and chairing team meetings with my managers.
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Lead Fresh Food ManagerTesco Mar 2016 - Apr 2017Perth, United KingdomFor 14 months in Perth Edinburgh Road I looked after and provided direction to a diverse team that included 5 managers and 40 shop floor staff. I assessed staff service levels, encouraged tastings to enhance the shopping trip experience and in turn help with our customer satisfaction measure. I was praised for driving trade and maximising sales whilst working to agreed levels for budget/forecasts. I succesfully completed the Options Management Training Program (signed off as Senior/Lead Team) in 2016. Introduced in-store theatre for seasonal events which enhanced our customers shopping trip even further and increased sales. Contributed to the roll-out of a change model which transferred nightshift workers onto days resulting in the unfortunate loss of staff, friends and colleagues during a very emotional time. Ensured we were compliant across all fresh areas by delivering safe & legal audits and performing spot checks, unannounced walkarounds and challenging poor routines and process. Held regular meetings with management which improved morale and brought the team closer together.
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Lead Fresh Food ManagerTesco Dec 2015 - Feb 2016Dundee, United KingdomI stepped up from my Bakery Manager role into the Lead Fresh Manager role up to and over the busy Christmas period as part of my development towards a Senior Team role.
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Bakery Line ManagerTesco Jul 2012 - Nov 2015DundeeRan one the largest bakeries in Scotland in the flagship store in our group Dundee Kingsway and in my final year delivered outstanding figures including sales, waste, shrink & profit that were the best across all formats in the country. I Increased sales by maximising the appeal of the bakery via displays. Ran training workshops for managers ensuring skills were in place and up to date with legislation. Visited other Tesco stores to support openings and ensure the Bakery was set up to specifications. Led Customer Tasting Evenings in 2013 at the store which involved inviting customers, delivering a presentation, store tour and finally tastings of different breads that they might not have tried before. Bakery Expert for my group (25 stores) from 2011 - 2015 which included visiting stores and working shoulder to shoulder with Bakery Managers to deliver ‘What good looks like’ for a Tesco Bakery. Handpicked for the role of ‘Farm to Fork Trail Guide’ as the contact with local schools inviting classes of up to 30 children to visit the store and have a lesson from myself around where food comes from.
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Grocery Line ManagerTesco Jul 2011 - Jul 2012DundeeProvided training and direction to a team of staff to maximise sales across the entire Grocery department in Dundee Kingsway. Accountable for improving the department routines and processes for stock management and rotation. Mentored colleagues and shared knowledge to provide outstanding service for all customer issues. Trained colleagues on product knowledge, legal compliance, grocery presentation and displays. Quickly responded to customer feedback, changing needs and seasonal demand for products. Supported my team leaders career plans by suggesting change and tactics to improve their performance which ultimately led to them becoming a manager themselves. Delivered their first blue Viewpoint result which bucked a trend of consecutive reds that went back years. I did this through values led behaviour that really brought the team together at that time.
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Bakery Line ManagerTesco Jul 2003 - Jul 2011DundeeEnsuring good housekeeping from staff to constantly achieve high sales performance Managing teams and monitoring product volumes to be delivered to stores Controlling work flow, completing lesson learnt reports and rolling out proceduresMinimising costs, reducing overheads and managing product space availabilityIdentifying unnecessary ordering and conducting cost saving exercises
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Various RolesTesco Oct 1993 - Jul 2003DundeeSkilled Baker 2000 - 2003Produce Assistant 1999 - 2000Delicatessen Assistant 1998 - 1999Customer Service Assistant 1995 - 1998Checkout Operator 1994 - 1995Trolley Assistant 1993 - 1994
Thomas Mcculloch Skills
Thomas Mcculloch Education Details
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Dundee College -
Dundee CollegeNc Computing
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Lawside Rc Academy
Frequently Asked Questions about Thomas Mcculloch
What company does Thomas Mcculloch work for?
Thomas Mcculloch works for Tesco
What is Thomas Mcculloch's role at the current company?
Thomas Mcculloch's current role is Store Manager at Tesco.
What schools did Thomas Mcculloch attend?
Thomas Mcculloch attended Dundee College, Dundee College, Lawside Rc Academy.
What are some of Thomas Mcculloch's interests?
Thomas Mcculloch has interest in These Include Keeping Fit By Jogging.
What skills is Thomas Mcculloch known for?
Thomas Mcculloch has skills like Retail, Merchandising, Store Management, Team Leadership, Customer Service, Change Management, Visual Merchandising, Loss Prevention, Stock Management, Time Management, Warehousing, Teamwork.
Who are Thomas Mcculloch's colleagues?
Thomas Mcculloch's colleagues are Nick Johnson, Vernon Robin, Ora Mitchell, Sean Crouch, Jackie Compton, Lee Coveney, Harvey Singh.
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Thomas McCulloch
Greater Glasgow Area
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