Thomas Mcdaniel

Thomas Mcdaniel Email and Phone Number

Vice President, Customer Engagement Centers Technology | Executive Leadership, Financial Literacy @ Marriott International
Thomas Mcdaniel's Location
American Fork, Utah, United States, United States
Thomas Mcdaniel's Contact Details
About Thomas Mcdaniel

With a robust tenure spearheading technology initiatives at Marriott International, my leadership has been pivotal in transforming our customer engagement centers. My role embodies a commitment to operational excellence, where I harness financial literacy and executive leadership to drive innovation and performance.My career is marked by the successful delivery of large-scale, global deployments, including the technical implementation of differentiated service strategies. The company has benefited from my focus on application integration and vendor management, ensuring seamless experiences across customer touchpoints.

Thomas Mcdaniel's Current Company Details
Marriott International

Marriott International

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Vice President, Customer Engagement Centers Technology | Executive Leadership, Financial Literacy
Thomas Mcdaniel Work Experience Details
  • Marriott International
    Vice President, Customer Engagement Centers Technology
    Marriott International Nov 2017 - Present
    Bethesda, Md, Us
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  • Marriott International
    Vice President, Customer Engagement System Solutions
    Marriott International Oct 2015 - Present
    Bethesda, Md, Us
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  • Ebay
    Director, Global Service Solutions
    Ebay Feb 2014 - Sep 2016
    San Jose, Ca, Us
    Global Technical Initiative Owner for Differentiated Service Strategy at eBay. Responsible for the technical implementation of eBay's global service design and strategy. Ensuring the successful delivery of Genesys for eBay's global contact routing strategies.
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  • Ebay
    Director, Global Strategic Programs
    Ebay Aug 2014 - Oct 2015
    San Jose, Ca, Us
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  • Ebay
    Director, Service Excellence Program
    Ebay Apr 2014 - Oct 2015
    San Jose, Ca, Us
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  • Ebay
    Sr. Manager, Cs Product Management
    Ebay Sep 2009 - Sep 2014
    San Jose, Ca, Us
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  • Novell
    Director, Is&T
    Novell Feb 1999 - Sep 2009
    Provo, Ut, Us
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  • Ameritech Library Services
    Manager, Is&T
    Ameritech Library Services Aug 1994 - Jan 1999
    Philadelphia, Pa, Us
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  • Dynix
    Project Manager
    Dynix 1995 - 1999
  • Qwest Communications
    Account Executive
    Qwest Communications May 1994 - Aug 1994
    Monroe, La, Us
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Thomas Mcdaniel Skills

Crm Product Management Vendor Management Management Strategy Project Management Program Management Saas Enterprise Software Business Process Improvement Outsourcing It Strategy Business Process Leadership Cloud Computing Business Analysis E Commerce Agile Methodologies Analytics Change Management Business Intelligence Cross Functional Team Leadership Process Management Negotiation Strategic Partnerships Integration Customer Experience Software Project Management Team Leadership Data Management Telecommunications Team Management Project Portfolio Management Process Improvement Sdlc Call Centers Siebel Strategic Planning Use Case Analysis Business Acumen Product Design Professional Services Enterprise Architecture Salesforce.com Large Capital Projects Salesforce.com Implementation Solution Focused Global Deployment Contact Centers Iex

Thomas Mcdaniel Education Details

  • Brigham Young University
    Brigham Young University
    Communications
  • Thomas Downey High
    Thomas Downey High

Frequently Asked Questions about Thomas Mcdaniel

What company does Thomas Mcdaniel work for?

Thomas Mcdaniel works for Marriott International

What is Thomas Mcdaniel's role at the current company?

Thomas Mcdaniel's current role is Vice President, Customer Engagement Centers Technology | Executive Leadership, Financial Literacy.

What is Thomas Mcdaniel's email address?

Thomas Mcdaniel's email address is co****@****msn.com

What is Thomas Mcdaniel's direct phone number?

Thomas Mcdaniel's direct phone number is +180164*****

What schools did Thomas Mcdaniel attend?

Thomas Mcdaniel attended Brigham Young University, Thomas Downey High.

What skills is Thomas Mcdaniel known for?

Thomas Mcdaniel has skills like Crm, Product Management, Vendor Management, Management, Strategy, Project Management, Program Management, Saas, Enterprise Software, Business Process Improvement, Outsourcing, It Strategy.

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