Thomas Mcgowan Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Provide daily direction to a team of 16 managers & 45+ staff. Contribute towards increasing overall area performance by effectively managing significant systematic business strategy changes, whilst inspiring others and empowering the team to deliver in very tough operational climates.

Glasgow, Scotland, United Kingdom

Leading a team of 3 to 4 staff to achieve campaign targets and key KPI’s on a monthly & yearly basis. Providing growth for the store by creating a plan and implementing it to achieve goals and targets, job delegation, setting target & KPI targets. Sourcing potential new customers, converting them to our products and retaining the customers through world class customer service. Other daily & monthly tasks were completing rota’s, stock management (orders, counts & replenishment), training and coaching, working with internal and external stakeholders.

Glasgow, Scotland, United Kingdom

As a Sales Advisor I would work towards both individual and store targets. I was very successful at this by utilising a combination of my extensive product knowledge to offer excellent customer service tailored to the individual, learning how to effectively up-sell and cross-sell to increase the ATV and ultimately regularly achieve, and exceed my targets.

Glasgow, Scotland, United Kingdom

The role was to oversee the performance of a team of up to 12 staff to undertake a range of industrial cleans which required the use of various machines, so H&S was a key aspect. I was also responsible for ensuring all paperwork was completed on a daily weekly and monthly basis.

Glasgow, Scotland, United Kingdom

As a Ground Operative was to prepare the ground and carrying out any sort of paving work mainly tarring and slabbing, at times using heavy machinery to perform these tasks.