Provision of teaching and support for striving students.- Deliver high quality teaching support to students who need additional help with Maths, English, and Science up to GCSE level.- Prepare for lessons which both engage and motive students to learn and absorb information in an easily digestible format.- Regularly review and check on progress by setting challenging questions and study content.- Follow up with teaching staff and parents to receive feedback on progress from their perspective.- Provide students with the skills needed to improve their performance in both preparing and successfully completing exams.

Delivery of a high-quality customer service to members of the public.- Managing multiple customer groups, ensuring food and drink orders were taken and delivered alongside excellent customer service skills in a fast-paced environment. - Work extremely effectively with the wider team to exceed customer expectations. - Managed customer expectations through regular updates on progress of orders if there were delays.- Handled various customer requests simultaneously and resolved queries in a professional and prompt manner.- Always remained calm under pressure during peak periods and where there were delays in despatching orders from the kitchen. - Ensured customers enjoyed their experience whilst in the bar and restaurant resulting in many return visits.- Maintenance of high levels of hygiene whilst on shift, used quieter periods to prepare the bar and restaurant for busy cycles. - Proficient in handling difficult customers and managed to diffuse arguments in order to avoid further escalations.

- Worked both independently and in a group to meticulously research and categorise objects from the Oriental Museum in Durham. - Linking closely with both professors and lecturers within the history department as well as the museum creators in order to understand where artefacts in the museum originated, their use, and how they could be further used in an academic context.- Initiated the creation of an interactive map not only highlighting the geographical location of these objects but also providing a succinct overview of the relics.- Delivered work to strict deadlines while also maintaining a sustainable balance between my internship and academic work. - Independently worked with other departmental interns to create a decolonising tour which focused on Durham’s own history. The tour provided an interactive journey looking at places and objects found within the city centre which brought to light forgotten histories and dismantled Durham’s colonial legacy

Ensured public pool safety standards were upheld as well as maintenance of a clean and hygienic environment for customers to enjoy their experience poolside.- Supervised public swimming pool activities and maintained rigorous safety standards enabling the public to swim in an innocuous environment. - Consistently practiced and put into action lifesaving skills acquired whilst attending the NPLQ training programme.- Always remained calm under pressure, an essential skill in providing upmost safety for customers.- The ability to react quickly to emerging problems and solve them swiftly and in an efficient manner. - Continuous implementation of vigorous cleaning routines sustaining a hygienic environment for customers in various changing facilities as well as poolside. - Maintained a good rapport with customers and the public providing a premium experience for all.- Worked flexibly and at times attended shifts within minimal notice periods.

Delivering Magazines, fortnightly, to over 300 homes within my local area adhering to strict time constraints.