Thomas Mclean Email and Phone Number
I am a confident, hard working and dedicated worker with ability for written and verbal communication. Since starting university I have undergone different tests in grounding an excellent knowledge of the business management, through techniques and leadership. I have good people skills and I am looking for an exciting and testing position that will give me the opportunity to make a real and meaningful contribution.My Employments have involved working within a team made up of many different nationalities and ages, serving both the general public and corporate customers. It is an environment in which communication is essential both between team members and customers what I have particularly enjoyed about this experience is the contact with the clients and I feel my natural interpersonal skills are a particular asset in this area, as is my flexibility and my ability to remain calm in a crisis.
University Of Oxford, Department For Continuing Education
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Conference And Facilities OfficerUniversity Of Oxford, Department For Continuing EducationOxford, Gb -
Conference & Facilities OfficerUniversity Of Oxford, Department For Continuing Education Jan 2023 - PresentOxford, England, United Kingdom -
Regional Dealer Sales AssociateOodle Car Finance Jul 2021 - Dec 2022Oxford, England, United Kingdom -
Administrative AssistantUniversity Of Oxford Mar 2021 - Jun 2021 -
Graduate Admissions OfficerUniversity Of Oxford Oct 2020 - Feb 2021Oxford, England, United Kingdom -
Customer Assistant - Personal ShopperTesco Aug 2020 - Mar 2021Oxford, England, United Kingdom -
Key Account ManagerThe Randolph Hotel Oct 2018 - Oct 2020Oxford, England, United KingdomContinuing my role as Meetings & Events Executive, the Key Account position has come about in keeping the main direct Key Accounts for the Hotel. Having that professional and personal contact with the clients in being responsible for building and managing the sales pipeline of prospective clients for accurate forecasting purposes, and collaborating with various departments within the Hotel.
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Meetings & Events ExecutiveMacdonald Hotels & Resorts May 2016 - Oct 2020Oxford, United KingdomWorking under the Sales Office Manager and deputising in absence. Dealing with all Conference & Meeting business, Large Corporate bedroom groups and social banqueting elements. Managing all Function Sheets going out on time and communicating effectively to all departments for the upcoming events. Managing the production for the events, ensuring all information related is accurately recorded. Revenue Management insight and understanding: Ideas, Ideas Smartspace, OTA Insight programme systems. Opera Sales & Catering trained. Working in a quick pace team in captivating all revenue opportunities and maximising the business through enquiries. Active and reactive sales. Client relationship building. Meeting deadlines. -
Revenue CoordinatorMercure Sheffield St Paul'S Hotel & Spa Jan 2015 - May 2016Sheffield, United KingdomWith moving to a multi-hotel Revenue Management run Hotel, in looking into the details and assistance to the General Manager and Revenue Manager. Daily reporting on pickups, occupancy/ADR/RevPar. Assisting Head of Departments with Forecasting/Budgeting. Use of Revenue Management system EzRMS, control of RESA Web bookings in closing out channels, increasing/lowering rates, managing group booking availability, reporting to the General Manager and Revenue Manager of daily findings in the system to maximise revenue.
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Reservations SupervisorMercure Sheffield St Paul'S Hotel & Spa May 2014 - May 2016Sheffield, United KingdomAdditional to the roles of a Co-ordinator included managing higher profile clients, bookings, groups, showrounds, deputising for the Reservations Manager. Full Opera trained in PMS. Support to Front Office team in shift work and training.
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Reservations CoordinatorMercure Sheffield St Paul'S Hotel & Spa Jul 2013 - May 2014Working in a team dealing with day-to-day operations with Room Reservations with Guests/Clients/Travel Agents/Companies. Telephone communication and managing Hotel and Individual emails coming into the Hotel. Applying skills and knowledge gained over the years into practice, being given more responsibility to deal with group enquiries, communicating, managing bookings. To add use of Fidelio and RESA Web, ability to manage the system of bookings and ability to open, close and allocate the system.
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Food And Beverage AssistantMercure Sheffield St Paul'S Hotel And Spa Sep 2012 - Jul 2013SheffieldFood & Beverage Assistant. Assisting in Restaurant, Conferencing & Events, Bar and Breakfast departments. Applying skills and knowledge gained over the years into practise, being given more responsibility due to being a valued team member.
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Placement Food And Beverage AssistantMacdonald Randolph Hotel & Spa May 2011 - Aug 2012OxfordPlacement student undertaking a rotation of departments learning all aspects of them and undergoing different tasks. Front of House and Back of House departments that are: Restaurant, Conference & Banqueting, Nights, Kitchen, Concierge and Bar. Developing a new aspect of the hospitality business and how each department of a 5 Star hotel operates efficiently.
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General Leisure AssistantMacdonald Craxton Wood Jul 2010 - May 2011Ledsham, Near Chester, CheshireLeisure Club General Assistant which involved administrative work in the Leisure Club office dealing with customer details and confidentiality such as membership information, ordering and chasing up stock, debtors, mailing; Beauty Spa which involves confirming and sending out marketing information via email to clients. Front of house work which was welcoming customers from the hotel into the Leisure Club and members, maintaining the Macdonald brand of high standards in customer service and dealing with complaints. Arranging class cover if needed, pool plant tests, food and drink side of the club, opening and closing the club involving switching on sauna, steam rooms, gym and studio room as well as cashing up and signing in/out keys.
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Host/WaiterHeathcotes Outside Jan 2008 - Sep 2009Acc Liverpool Echo Arena And Bt Convection Centre, LiverpoolDuties included working in Restaurants, Private Boxes, Company parties, Christmas parties, Concert Events (VIP guests), Conferences and Racecourse meetings (Aintree, Chester, Bangor-on-Dee), hospitalising customers and managing employees in food servicing and bar work for corporate hospitality clients. Management of 6 different people each race meeting. Additionally Manchester City Football Stadium hospitality, private boxes assisting VIPs every needs.
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AgencyBrighter Prospects Aug 2007 - Jan 2008ChesterAgency Work. Duties included working in catering facilities, dealing with the general public at Chester & Bangor-on-Dee Racecourses.
Thomas Mclean Skills
Thomas Mclean Education Details
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Hospitality Business Management -
St Anselm'S Sixth Form College, Birkenhead, Wirral, United KingdomAs And A Levels -
St Anselm'S College, Birkenhead, Wirral, United KingdomGcses
Frequently Asked Questions about Thomas Mclean
What company does Thomas Mclean work for?
Thomas Mclean works for University Of Oxford, Department For Continuing Education
What is Thomas Mclean's role at the current company?
Thomas Mclean's current role is Conference and Facilities Officer.
What schools did Thomas Mclean attend?
Thomas Mclean attended Sheffield Hallam University, St Anselm's Sixth Form College, Birkenhead, Wirral, United Kingdom, St Anselm's College, Birkenhead, Wirral, United Kingdom.
What are some of Thomas Mclean's interests?
Thomas Mclean has interest in Networking, Cooking, Travelling, Politics, Parties, Hospitality, Films, Music, Socializing, Sports.
What skills is Thomas Mclean known for?
Thomas Mclean has skills like Hospitality, Customer Service, Food And Beverage, Teamwork, Hospitality Industry, Management, Microsoft Word, Microsoft Excel, Team Leadership, Marketing, Microsoft Office, Powerpoint.
Not the Thomas Mclean you were looking for?
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Thomas McLean
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Thomas McLean
An Independent Illustrator And Designer Based In Oxford! Worked With A Range Of Awesome Clients From The National Trust To The University Of Oxford. Working On Projects From Sports Illustration To Science Communication!Greater Oxford Area -
Thomas McLean
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