SENIOR BUSINESS OPERATIONS & MANAGEMENT PROFESSIONALOperational Excellence | Process Excellence | Continuous Improvement▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Designing Multi-Channel Engagement Programs—building the roadmap & optimizing value propositionAnalytical & Strategic Thinker—create and align tradeoffs between customer needs and product goalsChange Management—champion, communicate, identify leverage points & transform organizationsCustomer Focus Strategy—identify needs, analyze affinities & value drivers▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬New Business Development—increasing revenue through strategically investing in delivery channels, sales force development & business alliances, and partnerships▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Leveraging Resources & Maximizing Returns—human capital management, ROI & optimizing business performanceTeam Building—well-integrated, high-performing & self-sustaining teams▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Visionary, hard-charger with the ability to identify business opportunities and propel organizations. Excels at guiding companies through uncharted waters–developing innovative programs and implementing projects in new areas.Ability to build consensus across the whole system, motivate and maintain teams and develop partners to achieve system wide goals. Manage relationships across all levels of leadership and among both internal and external partners.AREAS OF EXPERTISE► New Business Ventures—Vision & Strategy► Creating Marketing Strategies & Enrollment Processes ► Program & Product Management► New Territory Expansion & Management► Market Analysis—ROI, Executing Business Plans► Strategic Sales and Marketing► Identifying New Business Segments► Strategic Alliance & Business Partnership
Listed skills include Medicare, Medicaid, Sales Operations, Business Operations, and 16 others.