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Data-driven leader and hands-on senior manager, with a proven track record in luxury and a strong entrepreneur spirit. Interested in cross-field challenges, data and technology.Data evangelist, currently leading Cartier and Richemont transformation at scale towards a data-driven entreprise. Certified as a Professional Cloud Architect and Professional Data Engineer @ Google Cloud.Continuous learner, recent certificate course on Big Data @ MIT and MicroMaster in Business Analytics @ Columbia.Engineering degree in one of the top leading French Graduate School, Ecole Nationale des Ponts et Chaussées (ENPC) ParisTech. Multi-topics' education focusing on both applied sciences incl. computer science and business administration.
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Chief Data OfficerRichemont Jun 2023 - PresentBellevue, Geneva, Ch -
Chief Data & Analytics OfficerCartier Apr 2022 - PresentMeyrin, Ch, Ch -
Data OfficerCartier Jun 2020 - Mar 2022Meyrin, Ch, ChIn charge of Cartier central data team consisting of data scientists, analytics engineers, data engineers and cloud engineers. Leveraging cloud technologies (notably Google Cloud Platform) to deliver end-to-end data products to a broad audience of users. Wide scope of topics, from supply chain to retail and client marketing. Developing analytics and machine learning / artificial intelligence use cases with real-life, business-oriented applications.Currently going “at scale” with many data products going from POC’s / MVP’s to production and a central team in heavy expansion.Partnering with experts whenever relevant, notably Google.
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Operations Director, WatchesCartier Sep 2014 - Mar 2022Meyrin, Ch, ChWithin Cartier central supply chain, in charge of Watches operations, Spare Parts operations and E-Commerce operations.Cartier central supply chain is mainly focused on:- Demand planning- Supply planning- DistributionManaging a team of ~40 people:Managers, planners, project managers, coordinators and sales administrators. Wide range of responsibility, from long-term sales forecasts to retail boutiques stocks sizing.Strong involvement in Cartier supply chain transformation program, from overall vision to process reengineering, implementation of new solutions and their deployment. Previously:- Operations Manager (2016.10 --> 2020.05)- Downstream Operations Manager (2015.09 --> 2016.09)- Short-term Operations Manager (2014.09 --> 2015.08)
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International Retail & Crm ManagerZenith Watches Jan 2014 - Aug 2014Le Locle, Neuchâtel, ChIn charge of managing the Brand’s directly operated stores and leading the CRM initiative- Direct report to ZENITH International Marketing & Business Development Director- Accountable for the retail business unit P&L (sales, gross margin, operating expenses, operating income), representing up to 8% of ZENITH core business sales- Operation of 8 flagship stores located in Switzerland, France, Japan, Hong Kong, China and Singapore- Indirect management of 30 people (boutique managers and sales associates)- Development of the in-store experience (sales associate profiling, retail guidelines, trainings) in collaboration with Group Training & Development, Human Resources and Trade Marketing departments- Continuous supervision of the global CRM initiative, enabling a day-to-day monitoring of the distribution network, the follow-up of existing final clients and the prospecting of new ones -
Business Development ManagerZenith Watches May 2012 - Dec 2013Le Locle, Neuchâtel, ChIn charge of Customer Relationship Management, Retail Operations and Business Intelligence / Parallel assignment- Direct report to ZENITH International Marketing & Business Development Director- Customer Relationship Management:* Design, implement and manage Salesforce.com CRM within the company, on both B2B (retailers) and B2C (final customers) channels with the main objective to generate additional sell-out* B2B: sales force automation and collaborative sales forecast* B2C: accurate final customer profiling, multiple data gathering (corporate website, social media, retail network, after-sales), clienteling and tailor-made marketing campaigns- Retail Operations:* Support the company’s worldwide retail network* Monitor the network performance: traffic, stocks, sales, marketing expenses, operating income* Implement strategies to drive traffic and increase sales (specific products’ assortments, events, dedicated CRM programs…)* Develop retail-related material (guidelines, trainings, applications…)- Business Intelligence:* Provide standard and ad-hoc reports to drive business and support senior management decisions* Investigate competitors’ strategy, both globally (new products’ launch, pricing policy, image…) and locally (events, distribution network…)* Identify industry or geographic trends and evaluate their impacts on the Brand’s strategy
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International Customer Service ManagerZenith Watches Sep 2009 - Dec 2013Le Locle, Neuchâtel, ChIn charge of ZENITH worldwide customer service with a strong focus on efficiency and profitability- Direct report to ZENITH President & CEO- Accountable for the business unit worldwide P&L, representing up to 5% of ZENITH consolidated sales- Direct management of 25 people (sales, operations and watchmakers)- Support of the international distribution network (15 LVMH W&J subsidiaries located in Europe, Asia-Pacific and Americas)- Definition of the customer service policy for the brand (worldwide pricing, services' contents, international warranty)- Operations management: repairs processing, spare parts logistics, forecast and purchasing
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Business AnalystZenith Watches Oct 2007 - Aug 2009Le Locle, Neuchâtel, ChTransversal project management, strategic missions and business intelligence for ZENITH President & CEO:- Involvement in the definition of the global strategy, its financial objectives (3 and 5 years plan) and its implementation- Head of various projects within the executive committee, from manufacturing to sales and from HQ to subsidiaries- Monthly reporting on ZENITH global performance (worldwide sales, P&L, sell-out)- Monthly reporting on competition, luxury market, watch market ("Fédération Horlogère Suisse")- Management of 1 person dedicated to business intelligence and performance monitoring
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Project Manager - Management ControlMontblanc Apr 2007 - Sep 2007Hamburg, De -
Project Manager - Sap ImplementationCartier Aug 2005 - Aug 2006Meyrin, Ch, Ch
Thomas Meyer Skills
Thomas Meyer Education Details
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École Nationale Des Ponts Et ChausséesComputer Science -
Columbia UniversityMicromasters Program In Business Analytics
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Massachusetts Institute Of TechnologyBig Data And Social Analytics Certificate Course
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Université Paris-Est Marne-La-ValléeMaster'S Degree
Frequently Asked Questions about Thomas Meyer
What company does Thomas Meyer work for?
Thomas Meyer works for Richemont
What is Thomas Meyer's role at the current company?
Thomas Meyer's current role is Chief Data Officer @ Richemont & Cartier.
What is Thomas Meyer's email address?
Thomas Meyer's email address is th****@****tle.com
What is Thomas Meyer's direct phone number?
Thomas Meyer's direct phone number is +413293*****
What schools did Thomas Meyer attend?
Thomas Meyer attended École Nationale Des Ponts Et Chaussées, Columbia University, Massachusetts Institute Of Technology, Université Paris-Est Marne-La-Vallée.
What are some of Thomas Meyer's interests?
Thomas Meyer has interest in Burgundy In France, King, Simmons, Rice, Contemporary Fantastic Litterature, Rioja In Spain.
What skills is Thomas Meyer known for?
Thomas Meyer has skills like Crm, Sales Management, Luxury Goods, Luxury, Retail, Product Development, Pricing, Project Management, Purchasing, Manufacturing, Watches, B2b.
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