Thomas Michel

Thomas Michel Email and Phone Number

Global Digital Service Excellence Manager @ Sto SE & Co. KGaA
Germany
Thomas Michel's Location
Germany, Germany
Thomas Michel's Contact Details

Thomas Michel personal email

n/a
About Thomas Michel

Thomas Michel is a Global Digital Service Excellence Manager at Sto SE & Co. KGaA. He possess expertise in user interface design, usability engineering, user centered design, project management, user research and 14 more skills. He is proficient in English.

Thomas Michel's Current Company Details
Sto SE & Co. KGaA

Sto Se & Co. Kgaa

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Global Digital Service Excellence Manager
Germany
Website:
sto.com
Employees:
816
Thomas Michel Work Experience Details
  • Sto Se & Co. Kgaa
    Global Digital Service Excellence Manager
    Sto Se & Co. Kgaa
    Germany
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  • Sto Se & Co. Kgaa
    Global Digital Service Excellence Manager (Ecommerce & Customer Engagement)
    Sto Se & Co. Kgaa Feb 2023 - Present
    Responsible for our e2e business processes in the functional areas of eCommerce, Digital Services & Customer Engagement. Leading my process- and business communities, as well as managing global & local requirements for our customer-facing digital solutions. Organizing and managing roadmaps, backlog prios, together with our Product Owners.
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  • Sto Se & Co. Kgaa
    (Interim) Global Process Owner (Ecommerce & Customer Engagement)
    Sto Se & Co. Kgaa Aug 2022 - Jan 2023
    Responsible for e2e business processes in the functional areas of eCommerce, Digital Services & Customer Engagement. Leading my process- and business communities, as well as managing global/local requirements for our digital solutions. Organizing roadmaps, backlog prios, and gatekeeping to our development teams.
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  • Sto Se & Co. Kgaa
    Global Product Owner (Ecommerce/Digital Customer Engagement)
    Sto Se & Co. Kgaa Aug 2021 - Jul 2022
    Measuring opportunities by business value and translating business needs into innovative features. As a part of the business sales/service & marketing team, I support and evaluate our strategies, as well as our processes in order to enable operational excellence in sales and marketing globally. Furthermore, I interface in between our business interest and development teams in an agile setup, always focusing the experiences of our key users and customers.
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  • Vsf Experts Gmbh
    Sr. Product Owner (Ux Research & Design / Sales-Aftermarket & Ecommerce)
    Vsf Experts Gmbh Feb 2015 - Aug 2021
    Mannheim Und Umgebung, Deutschland
    Defining, modeling, and digitizing business processes for enterprises and e-businesses. Redesigning and optimizing workflows for marketing teams, based on customer data and feedback from all involved stakeholders and key users. Interfacing API components, as well as setting up corresponding data streams. Guiding my agile teams through requirements definition cycles, design phases, and development sprints. Innovating with state-of-the-art Lean UX approaches.
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  • Fraunhofer Hhi
    Human Factors Engineer
    Fraunhofer Hhi 2009 - 2013
    Berlin Und Umgebung, Deutschland
    ⦁ Analyzing and planning technological efforts for medical apps and devices.⦁ Gathering requirements and defining system specifications.⦁ Developing user-centered interaction concepts. ⦁ Creating prototypes (low- & high-fidelity).⦁ Planning and performing usability- & user studies.⦁ Presenting results to partners and clients.
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Thomas Michel Skills

User Interface Design Usability Engineering User Centered Design Project Management User Research Human Factors Engineering Being A Super Dad User Experience Design Consulting Multimedia Art Mobile Applications Human Computer Interaction Usability Web Design Usability Testing User Experience Information Architecture Agile Project Management Agile Application Development

Thomas Michel Education Details

Frequently Asked Questions about Thomas Michel

What company does Thomas Michel work for?

Thomas Michel works for Sto Se & Co. Kgaa

What is Thomas Michel's role at the current company?

Thomas Michel's current role is Global Digital Service Excellence Manager.

What is Thomas Michel's email address?

Thomas Michel's email address is th****@****erts.de

What schools did Thomas Michel attend?

Thomas Michel attended Technische Universität Berlin, Hochschule Zittau/görlitz (Fh).

What are some of Thomas Michel's interests?

Thomas Michel has interest in Family, Children, Science, Education, Arts, Sports, Arts And Culture.

What skills is Thomas Michel known for?

Thomas Michel has skills like User Interface Design, Usability Engineering, User Centered Design, Project Management, User Research, Human Factors Engineering, Being A Super Dad, User Experience Design, Consulting, Multimedia Art, Mobile Applications, Human Computer Interaction.

Who are Thomas Michel's colleagues?

Thomas Michel's colleagues are Thatsanai Kaeothummala, Dubele Frnk, Jiri Sotolars, Rosel Heinbach, Roland Schank, Michelle Ilz, Florian Hemmerlein.

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