∙ Manage a portfolio of key client accounts across New York, New Jersey, Philadelphia, Baltimore, and Washington DC. ∙ Cultivate and nurture relationships with C-Suite clients, acting as the primary point of contact, leading to a 20% growth in accounts due to improved client retention and satisfaction rates. ∙ Conduct comprehensive quarterly and annual business reviews with clients to evaluate performance, pinpoint areas for enhancement, and deliver actionable recommendations for optimizing their utilization of products and services. ∙ Skillfully negotiate pricing, contracts, and agreement terms to finalize deals and establish enduring partnerships successfully. ∙ Conduct comprehensive needs assessments to grasp client requirements and pain points, delivering customized product demonstrations and proposals that vividly illustrate the value and benefits of the company's offerings. ∙ Developed and executed a successful sales onboarding strategy that allowed the customer to tailor the product to their needs. ∙ Proficient in Salesforce, HubSpot, Looker, DataGrip

∙Surpassed revenue targets by securing new business users and referrals and driving annual revenue.∙ Facilitated seamless onboarding of new businesses by serving as a pivotal liaison between clients and internal teams, ensuring exceptional customer experiences and highlighting effective teamwork. ∙ Identified and targeted top-performing hospitality businesses and venues within the local market, driving B2B SaaS sales. ∙ Consistently achieved 30+ quarterly deal closures, utilizing warm leads both in-person and remotely. ∙ Played a crucial role in cross-functional teams, actively sharing best practices and delivering ROI-focused solutions. ∙ Fostered strategic partnerships by engaging with local hospitality groups, representing Qwick's value proposition both locally and nationally, and securing sales with potential business clients.

∙ Scheduled monthly meetings with assigned accounts, resulting in a 10% increase in membership satisfaction and the utilization of WeWork services. ∙ Supervised daily community operations, leading to a 15% enhancement in member satisfaction and the maintenance of WeWork's high-quality standards. ∙ Delivered regular business updates and initiatives, fostering a 10% increase in operational efficiency within the team. ∙ Accumulated extensive operational experience while collaborating with cross-functional teams and C-level executives, demonstrating versatility and adaptability.∙ Managed relationships with third-party partners, which reduced operational costs by 20% without compromising the quality of services. ∙ Directed workspace activities and membership data by employing various co-working software applications, streamlining data management processes.

∙Enhanged customer experience by effectively communicating customer preferences and specifications, expediting services, and addressing feedback, showcasing strong problem-solving skills. ∙ Demonstrated strategic account management skills by optimizing relationships with existing accounts and leading successful marketing campaigns, resulting in the generation of new accounts. ∙ Collaborated seamlessly with cross-functional teams to meet client needs under aggressive deadlines, underscoring exceptional interpersonal skills. ∙ Managed and nurtured an active sales pipeline, consistently achieving new business closures at or above 75% of the quota within a defined territory. ∙ Oversaw diverse industries within the hotel's group business, including advertising, automotive, accounting, technology, sports, and consulting, generating annual revenues exceeding $1 million.

∙ Enhanced and leveraged internal and external relationships to grow the hotel's market share and drive business revenue. ∙ Portrayed sales skills by cross-selling and up-selling, articulating the value of amenities, and overcoming customer objections. ∙ Generated new client acquisitions and identified external pipelines of prospective clients by establishing relationships, identifying business needs, and building rapport.

•Coordinated team-building activities, ensured continuous employee development and maintained a positive workplace environment.•Led a 15-man project team to develop and implement action plans, and performed other project management duties to ensure the successful completion of projects within specified timeframes.•Followed up with clients after events to ensure customer satisfaction and identify improvement opportunities.