Elected on a platform for Trust, Communication and Community. I liaise with senior college staff to best represent student voices in the college. I have continued to build a strong community of students, of a variety of different groups, improve communication both internally and externally and am fostering a close and productive relationship with the college, all in the interests of students.

I am delighted to have been elected as ECSU Building and Services Officer. This year this role will involve re-grading all Emmanuel college rooms, re-designing our formal hall booking system, overseeing the final stages of construction for the new site and working with college to help support students with cost of living pressures.

Worked in the APP scams team on the new APP scam reimbursement policy. Primarily working with key stakeholders to achieve successful implementation. I was responsible for monitoring and reporting on key registration statistics. I managed my communication delicately with different stakeholders to achieve optimum outcomes. I particularly enjoyed the opportunity to present at multiple steering committees and preparing briefings for senior managers.

I taught English to 7–16-year-old children in China, encouraging improved confidence, especially in speaking and listening skills. I developed skills in teaching, writing lesson plans, adapting planned lessons quickly to meet the ability of students and testing students understanding. I overcame language barriers to communicate to students and the teaching team.

Maintained high level of customer satisfaction through customer service and quality of products.Responsibility for: taking orders, making drinks, customer service and cleaning.

Worked in a fast-paced environment, as part of a team to ensure speed and quality of service for customers, often achieving fastest service time in the franchise, surpassing over 30 other stores.Followed key operating procedures to reduce cross contamination and allergen risk to comply with new legislation.Primary tasks included: taking orders, upselling, packing, cleaning and customer service.