Thomas Morman Email & Phone Number

Plano, Texas, United States

Irving, Texas, United States

Handled hardware repair/replacement along with system imaging, packaging, and cataloging, while assisting with organizational procedures and increased efficiency of workflow in a windows based desktop/laptop service environment. Brought new and innovative ideas, while helping to improve and streamline existing practices and procedures.

Dallas, Texas, United States

• Implemented industry best practices during day-to-day operations to foster a relaxed, yet professional, environment for both staff and customers. Cultivated relationships with vendors to build a high quality selection.
• Increased revenue in flagship store by 180% in year 1 through new products, reward programs, sales, and employee training
• Oversaw successful opening of two new stores by year 3, and hiring of over a dozen new employees
• Reduced purchasing costs by 15% through economical vendor choices, and selective inventory

Dallas, Texas, United States

Picked orders in a large-scale warehouse environment and maintained efficient workflow to keep up with a large workload. Ensured quality assurance on picked orders before handing them over to shipping/receiving teams.

Dallas, Texas, United States

Pulled orders, unloaded pallets, and restocked inventory in a timely manner. Constructed office/warehouse equipment and picked up shipments when primary duties were finished.

Irving, Texas, United States

Provided professional and timely customer service. Worked efficiently under pressure regarding inventory, customer satisfaction, and efficient service. Demonstrated expert product knowledge to ensure customer retention and consistent business flow.

Dallas, Texas, United States

• Communicated with clients to schedule Windows systems support and software setup. Tracked maintenance through ticketing software for timely and transparent operations, resolved hardware and software issues using.
• Assisted in mass deployment of over 1000 units to new employees/interns at Texas Instruments
• Acted with a team to set up devices, cable, and test new office spaces for over 300 employees during an after-hours project