Thomas M.S. Burrows Email & Phone Number

Halton Hills, On, Ca

Toronto, Ontario, Canada

Operations Manager providing strategic leadership and hands-on oversight of manufacturing operations, driving continuous improvement initiatives to optimize processes and systems. Focused on delivering high-quality products while enhancing productivity and safety across the production floor. Responsibilities include overseeing daily operations, production capacity planning, and new product/process introductions.Key responsibilities include:-Leading day-to-day manufacturing operations, ensuring safety, quality, and on-time delivery.Driving continuous improvement using lean manufacturing principles to enhance efficiency and productivity.-Creating and maintaining value stream maps to identify opportunities for process optimization.-Setting performance standards and objectives that align with site and future state goals.-Developing and implementing an annual operating plan, including Kaizen initiatives, capital planning, and budgeting.-Fostering a culture of engagement and growth through mentorship and leadership of supervisors and team leaders.-Conducting regular Gemba reviews to ensure alignment with customer expectations and operational goals.-Presenting status updates, root cause analyses, and actionable plans to senior management.

-Created customized universal standardized process and procedures and training manual for CSI (CloudSuite Industrial) Material Resource Planning to improve workflow purposes-Reporting to the VP Manufacturing, continued to provide Manufacturing Support services

Georgetown Canada

Reported to the Vice President of Manufacturing as a central problem resolution resource in all aspects of the manufacturing process, supporting over 70 personnel Leadership-Provide technical support and leadership to cross-functional team of 25 in production, assembly, shipping & receiving, and administration-Collaborate with Sales to resolve re: shipping issues, order lead times, quality issues-Resource scheduling for routine and special projects-Organize and direct back-up assembly support -Manage Shipping staff and Expeditor to ensure service and safety standards-Train newly hired staff; Team Development; Succession Planning-Performance Appraisals; Disciplinary ActionsProduction Planning & Coordination-Strategic resource in production meetings with senior executives and department managers-Production forecasting, planning, scheduling, and quality control-Solving part shortages and troubleshooting assembly issues to complete orders on time-Member of Quality Assurance Team-Assess and process scrap and quarantined materials-Additive Manufacturing (3D Printing) OperatorContinuous Process Improvement / Lean Initiatives-Review and resolve Supply Chain and BOM (Bill of Materials) issues; Document processes-Valuestream processing using 5S methodology; Traveler Document Implementation-Principal driver behind decision to purchase and implement CMM machine and CAM-Inventory control - Responsible for year-end Inventory Project implementation-Interdepartmental communications to support both ongoing/new initiatives -Creator and facilitator of Daily (KPI) Accountability MeetingsSupply Chain Management (SCM)-Subject matter resource involved in supplier procurement & selection process-Identified and visited custom injection molding companies to meticulously assess attributes, including building size, cleanliness, organizational structure, cost, and reliability

Georgetown On

Production Coordinator responsibilities include:-Production forecasting, planning, scheduling, plus job creation for station & kitted work orders-Creating and distributing work orders to assembly staff and parts list to warehouse selector-Identifying part shortages and troubleshooting assembly issues to complete orders on time-Completing job orders in MRP System-Central troubleshooting and problem resolution resource; Training newly hired staffInterdepartmental communications to support both ongoing/new initiatives and special projectsAttend Production meetings with senior executives and managers

Georgetown, Ontario, Canada

-Reel production assembly - fully cross-trained in all production processes within a month-Revised, resolved, troubleshot issues within Bill-of Materials (BOM) and documented processes-Identified and resolved assembly jig and fixture issues that were causing damaged parts

Cobourg, Ontario

Four-month rotation through all aspects and departments associated the process of custom injection molding of precision thermoplastic products, including engineering design, mold set-up, material supply, quality control, inventory, office administration, and sales.

Supervised summer students preparing topsoil for hydro-seedingReceived and processed on-site tri-axle material deliveriesOperated CAT 420E backhoeSite survey & grading assistantGeneral labour; Grass-cutting; Shop maintenance; Equipment maintenance

Oshawa, On

Responsible for collection, counting and processing upwards of $6000 daily from parking machines Maintained and serviced parking meters

Georgetown, Ontario

Transported and transferred roofing supplies to work sitesResponsible for site clean-upReceived Working at Heights training

Milton, Ontario

Safely prepare highly detailed customer orders within strict and demanding timelines, using highly sophisticated electronic scanning devices (ScanPro)Operate powered equipment, including Raymond/Crown Hi/Low reach truck, dock-stocker, end/mid-riders, and order pickerJust-In-Time fish and chicken handling using strict cross-contamination procedures and problem-solving within strict and challenging timelines Process receiving orders and back-hauls10-12 hour night shifts (4 nights/week)

Georgeton, Ontario

Assist with cutting, stuffing, tying and displaying meat and deli productsResponsible for dismantling, cleaning, and reassembling cutting toolsProcess cash, VISA and Debit transactionsRegularly assist with opening the store at 7amProvide excellent, personalized customer service

Milton, Ontario

Work with beginner mountain bikers to demonstrate and challenge their skillsTrained in bicycle repair and trail first aid

Georgetown, Ontario

Trusted with opening the restaurant Trained and experienced in VISA and Debit transaction processingExperienced in take-out order taking, preparation, and packaging Have also served as waiter, sous-chef, bus-boy, and kitchen assistant

Milton, Ontario

Responsible for instructing novice skiers in group and private lessonsProvided excellent customer service in teaching and caring for young children Initially hired as an Apprentice, volunteering over 70 hours to assist ski instructorsEarned CSIA Level 1 Certificate and immediately hired as ski instructor

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering - Be, Mechanical Engineering

Diploma, Mechanical Engineering/Mechanical Technology/Technician