Thomas Mueller Email & Phone Number

Dublin, Ie

ExpandNow is the infrastructure platform and Merchant-of-Record (MoR) services provider to enable the Direct-to-Consumer (D2C) shift for every merchant and brand globally. We see ourselves as a CommerceTech company. ExpandNow unlocks international markets, increasing brands’ revenue and profitability. A simple, cost-effective and innovative solution for cross-border, glocalized eCommerce drives excellent customer experience and brand loyalty.Our Merchant of Records (MoR) Business Platform powers our offering as a white-label or co-branded local reseller for brands, helping the Brands to create a global eCommerce business at scale, without having to build their own global sales, services and compliance infrastructure. As MoR, Expandnow is taking on transaction liabilities, such as collecting sales tax, ensuring financial compliance, refunds and chargebacks.Our ambition is to create a borderless e-commerce world, connecting retailers and brands all over the world in their international expansion, to their international customers by managing the complexities and risks of selling abroad, ensuring a best-in-class local shopping experience on a global scale. We call this our Glocalized e-commerce model. Watch this space for our go-live date in Q1 2024

Mumbai, Maharastra, In

Mumbai, Maharastra, In

Servify is on a mission to help consumers take control of all their devices and appliances - at home or at work. Servify today is one of the largest device lifecycle management platforms in the world and serves (as a Strategic Partner) consumers of Apple, Samsung, OnePlus, Motorola, Xiaomi, Nokia, Bose, Airtel, Vodafone, Du, Amazon, Oppo, Croma, AmTrust, AXA Partners, to name a few great associations.We continue to include more categories, more brands and more positive surprises.Watch out www.servify.tech to know more and keep yourself updated on what we do.

Munich, Bavaria, De

Helping customers transforming their Professional Services and After Sales business with the help of leading edge technology solutions. Specialization in Field Service, Spare Parts Pricing, Spare Parts Management, Service Lifecycle Management, Omnichannel solutions to achieve superior XP, e2e platforms which are integrating the complete services supply chain/eco-system in real time.

Munich, Bavaria, De

Pre-sales and business development, specifically for BRIC countries, new OEMs and Insurance business. Mergers & Acquisitions. Development of new business models in the B2C service space, on-device/digital self help and insurance business.

Munich, Bavaria, De

Accountable for global operations, providing managed services / outsourced Care services to multiple smart phone OEMs and Insurance companies on a global basis.

Espoo, Southern Finland, Fi

Accountable for the global after sales demand supply network of mobile phones, including materials management, spares distribution, reverse logistics, transport, global repair & global recycling network. Responsible for global network of physical consumer touch points, providing customer service for consumers. Warranty claim validation and fraud management.

Espoo, Southern Finland, Fi

Running Nokia Siemens Networks Hardware Services business line globally. Accountable for sales, profitability, customer satisfaction and operational performance. Integration of the Hardware Services businesses, organisations and operations of Nokia Networks and Siemens Networks.

Espoo, Southern Finland, Fi

Running Nokia Networks Hardware Services business line globally. Accountable for sales, profitability, customer satisfaction and operational performance.

Espoo, Southern Finland, Fi

Managing services business with T-Mobile globally incl. P&L. Operations and business performance of all services to T-Mobile. Marketing & Sales of services towards T-Mobile OpCos.

Espoo, Southern Finland, Fi

Managing EMEA networks implementation business with P&L. Accountable for operations and business performance of Rollout Services, including customer loyalty and employee satisfaction.Managing performance and risk of turnkey projects and for sourcing of network implementation services and materials.

Espoo, Southern Finland, Fi

Building up and managing the full scope of customer services business with P&L in Austria, Czech Republic and Hungary.

Espoo, Southern Finland, Fi

Managing the Hardware Services (HWS) business in Central Europe (CE) with P&L, operations and business performance. Leading Central Europe customer logistics for network implementation business.

Brussels, Be

Responsible for implementation, maintenance, repair & overhaul of mission critical NATO communications, cryptographic and computer systems within the Central Region and globally for selected, mission critical systems including metrology equipment maintenance for Europe. Leading a multinational team of more than 200 soldiers (technicians/engineers) and NATO Civilians in a NATO managed MRO facility.

Berlin, De

Various positions in the German Airforce in Communications Engineering, operations functions incl. a company commander assignment. Rank: Captain

Masters, Communications Engineering

University Entrance Diploma