Thomas Mugo Email & Phone Number

Nairobi, Kenya

• Develop sales plans, strategies and policies with a view to increase and sustain market share and profitability.• Have effective implementation and monitoring mechanism to ensure achievement of the sales plans and strategies.• Formulate policies and guidelines for smooth functioning and satisfaction of channel partners like dealers, distributors and stockiest.• Scan the environment to understand competitor’s activities, demand supply scenario, regulatory issues to formulate strategies for increasing market share.• Ensure an increased market share and profitability by facilitating market development brand management and business development.• Focus on business development through defined geographic and building the brand of the company domestic market.• Continuously monitor the pricing patterns within the market, checking the prices for the desired product regularly with respect to their competitiveness and value as perceived by customer, deciding upon pricing from time to time on a need basis to ensure the products are slod with highest recoveries possible.• Initiating market intelligence system to provide monthly information to Top management on potential data, competitors activities, new product opportunities and other changes in the environment.• Evolve policies for establishing a robust field force monitoring and people management, relationship management system in order to increase field force satisfaction and portfolio growth.• Manage the complete sales cycle from business development and customer acquisition to receipt of payments

Kenya

Follow Me Talk is an independent telecommunications retailer, founded in 2017, in Kenya. We offer direct payment and buy now-pay later solutions for desktops, laptops, tablets & mobile phone financing. Our model increases affordability for consumers who want to acquire the Laptops, Tablets or smart phone of their choice. This is made possible through payment plans ranging from a period of four to six months. Follow Me Talk is dedicated to providing support, transparency and flexibility. Creating equal access to technology for Kenyans is our mission. Motivating the sales team to achieve the best results possible.• Setting activity and revenue targets for members of the sales team.• Continual training and development of all members of the sales department.• Attending key meetings with members of the sales team.• Working on account management plans with the sales account managers.• Identifying key areas for improvement in the sales process.• Spotting market opportunities for new customers.• Attending monthly meetings with other senior members of the business.• All aspects of recruitment and selection for the sales department.• Attending industry events and conferences to generate new business leads.• Acting as a spokesperson for the organization at sales events and conferences.• Networking with other directors in order to generate new business for the company.• Monthly reporting on sales performance against budget and reporting on variances.

Kenya

• Recognizing the needs of the consumer and providing detailed information about the technical specifications of computing equipment such as desktops, laptops, tablets, UPS and printers.• Investigating new products and making recommendations where necessary.• Checking inventory to ensure orders are in stock.• Advising customers on technical matters and recommending appropriate solutions.• Negotiating price for the sale.• Providing technical support after merchandise is purchased.• Serving as a customer service rep for the customers who have questions or difficulties.• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers systems and processes.• Carrying out adequate marketing especially on the online platforms.• Responding to pre-qualification information to tender documents.

Kenya

This is a Kenya registered company which distributes, installs, services, advises and offers practical training on firefighting equipment and systems with customer base both private and public sectors.• Responsible for Marketing Company Products and advising customers on best product to buy and install.• Researches, analyzes and monitors financial, technological and demographic factors to capitalize on market opportunity and minimize effects of competitive activity.• Establishes a list of potential customers.• Develops and recommends product positioning, packaging and pricing strategy to produce the highest possible long-term profit and market share.• Facilitates the marketing plans that effectively execute the new product development.• Develops and executes online marketing plans, commerce strategy and programs, including web site development and utilization.• Participates in business process modeling sessions, providing data and insights into market need and customer expectations.• Collaborate with finance and engineering to evaluate project performance and to recommend refinements and improvements of all components of proposal.• Draft the narrative that ties the project components together and package and assist in presenting the proposal to clients Key Achievements• Improved the company product presence in the market.• Increased revenues, profits, and market share.• Monitored and increased the referral rate for Individual sales account.

Kenya

• Provision of medical cover to cooperate clients.• Prospect for potential new clients and turn this into increased business.• Research and build relationships with new clients. Set up meetings between client decision makers and company’s practice leaders/Principals. • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. • Participate in pricing the solution/service. • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.• Organizing appointment with potential clients.• Follow up on existing clients and renewing the contracts.• Preparation of proposal to the prospect corporate.• Identifying new corporate business and signing them up.• Monitoring the signed corporate to ensure that they receive maximum customer service.• Weekly check up with the corporate clients to evaluate the progress.• Preparation of weekly report and presenting it to the Managing Director.• Engaging in Corporate Social Responsibility and inviting the corporate clients to participate.

Bsc Strategic Management, Strategic Management

Bsc Strategic Management, Human Resources Development

Activities and Societies: football Active member in Strategic Management Students Association. Active member in Students in Free.