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Experienced IT product management leader in multiple industries : mobility, corporate travel, SBT, leisure OTA, metasearch, airline IT, telecom. I recruit, grow and engage high potential professionals, building trust with technology teams and increasing efficiency of the product cycle. Travel industry expert, passionate about technology, I help organizations to stay at the forefront of innovation, implementing advanced distribution features such as NDC, airline merchandising, branded fares, rail, car rental and ground transportation systems.Mastering agile methodology best practices, I accelerate the product factory with clear priorities and organize transparency across all company stakeholders.
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Chief Product OfficerEuropcar Mobility Group Mar 2022 - PresentParis, Île-De-France, FrHeading the product management and product design teams, covering all product aspects for Europcar Mobility Group service lines and technologies.Implementing the technology transformation programs of the group within inter-disciplinary teams including commercial stakeholders, software engineering, Data, IT operations -
Director Ecommerce Air Product StrategyAmerican Express Global Business Travel Jul 2020 - Feb 2022New York, Ny, Us• Expanding role to strategy• Renewed air strategy around new content distribution, enhanced user experience and optimizing supplier revenues• Prepared business cases for C-level investment board members• Managed priorities across multiple developments and teams, supported by rigorous data-driven analysis• Continued to lead NDC project until deployment, involving all company stakeholders (OBTs, back-office, offline), reaching consensus across large teams • NDC product expert representing GBT in Industry forums (IATA, GDSs)• SME supporting RFPs and specific customer demands• Contributed to design target architectures following M&A (HRG, Ovation) -
Director, Transportation Supply ProductsAmerican Express Global Business Travel Sep 2017 - Jul 2020New York, Ny, Us• Managed global transportation line of business: air, rail, ground• Designed and lead the development of a new connectivity back-end for air, aggregating ATPCo, LCCs and New Distribution Capability (NDC) content• Designed a rule engine with Yield management and aggregation logic• Initiated the NDC project across GBT organization, created the project plan and documented requirements with 3 major GDSs• Airline merchandising expert : Contributed to ATPCo New Gen Storefront functional analysis• Implemented an industry-leading air shopping engine using latest GDS search technologies• Managed relationship with 3rd party LCC aggregator (Travelfusion)• Negotiated contracts with select suppliers (Travelfusion, SilverRail)
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Director Global Product ManagementEgencia Nov 2014 - Aug 2017New York, Ny, UsManaged the transportation lines of business (air, rail, car rental, ground transportation) from inception to global delivery, including UI design and analytics aspects.Redesigned the entire air booking flow, deploying online exchange feature, ancillaries and ATPCO branded fares, presented at 2016 GBTA. Boosted online ancillaries sales above all TMC competition. Industry expert for NDC and merchandising related topics.Reengineered the multi-provider rail platform, allowing online rail distribution in EU and NA. Doubled the online adoption rate of rail in the Swedish market.Implemented a consistent user experience across lines of business with responsive designImplemented a comprehensive analytics infrastructure, initiating A/B testing on all products -
Associate DirectorAmadeus It Group Nov 2013 - Nov 2014Madrid, EsIn charge of Search, Content, Merchandising and advertising product lines, being at the core of the GDS distribution business.Merchandising: deployed ATPCo branded fares standalone displays and integrated within shopping flow, including ancillaries and amenitiesContent: Deployed universal content platform, aggregating seamlessly in distribution flow full service carriers and low-cost airlines via an XML interface.Continued innovation in search technology, winning/growing market share with major online players OTAs and metasearchGrew product team up to +60 FTEs -
Senior Manager, Product ManagementAmadeus It Group Aug 2006 - Oct 2013Madrid, EsIn charge of air Search products for distribution and airlines.com channels.Boosted growth on airline search products : from 40 to 110 airlines customers, +100M Euros IT revenues in 2013Conducted breakthrough innovations (Instant search, personalized search). Runner-up at PhocusWright for “featured results”. Won new business with major OTA and metasearch customers.Enhanced search product quality (accuracy, capability to find lowest fares) via major investments in search algorithms, engine architecture and analytics capabilities, including an automated benchmark platform. Recruited managers and staff, grew team up to +20 FTE.
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Senior Product Line ManagerLe Groupe La Poste Mar 2003 - Jul 2006Paris, FrTrusted electronic services product line (Electronic PostMark, e-registered letter, e-billing, digital public tendering)Project management of the best seller electronic registered letter service.Managed 2 junior product managers -
Business Development ManagerLe Groupe La Poste Oct 2001 - Mar 2003Paris, FrSupported La Poste subsidiaries “Doc@post”, promoted e-business services (PKI, secured e-mail, document capture and processing, OCR, industrial printing, on-line archiving)Recruited new customers and leads, coordinated Doc@post contributions, focused on strategic accounts (Vinci autoroutes, EDF), initiated contacts at executive level (CIO, CFO, HR)
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Senior Product ManagerOmnisky Aug 2000 - Aug 2001Wireless service provider (Smartphone + subscription pack + mobile app store), IPO on Nasdaq Sept 2000, 300 headcountsDeveloped consumer products package (Smartphone + accessories), coordinated the launch of public beta versions (UK, Germany)Coordinated partner companies in Sweden, UK, Germany, Israel, and localized products for different European markets and networks.
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Chief Marketing Officer, Co-OwnerInovia May 1999 - Aug 2000FrManaged all non-technical activities: Market analysis, strategy, product mix including sales materials, sales. Concluded strategic partners negotiation (GIS and geographic data/maps editors, integrators, ISV)Initiated fund raising campaign with VCs and corporate venture funds -
Product ManagerAlcatel Jan 1997 - May 1999Espoo, Southern Finland, FiBoosted Alcatel position from 8th to 4th biggest vendor, up to 10% worldwide marketshare in 99.Managed 3 successive handsets generations, covering the consumer phones product line.Project management coordinating product design, software, mechanics, purchasing, sales
Thomas Muller Skills
Thomas Muller Education Details
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CentralesupélecEngineering -
Sciences PoFinance
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Iese Business SchoolGeneral
Frequently Asked Questions about Thomas Muller
What company does Thomas Muller work for?
Thomas Muller works for Europcar Mobility Group
What is Thomas Muller's role at the current company?
Thomas Muller's current role is Chief Product Officer.
What is Thomas Muller's email address?
Thomas Muller's email address is th****@****eus.com
What is Thomas Muller's direct phone number?
Thomas Muller's direct phone number is +331495*****
What schools did Thomas Muller attend?
Thomas Muller attended Centralesupélec, Sciences Po, Iese Business School.
What skills is Thomas Muller known for?
Thomas Muller has skills like Product Management, E Commerce, Product Marketing, Management, Business Strategy, Strategy, Software Project Management, Project Management, Mobile Devices, Mobile Internet, Saas, Mobile Applications.
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