InsurQuote is a provider of superior software tools used by all major US insurance carriers for competitive analysis and price optimization. Involved in the day-to-day management of customer relations, troubleshooting of software issues and communicating critical and timely information to clients.- Managed relationship with 12 insurance carriers. Accounts ranged from $24K to $3M.- Quickly resolved all software issues reported by clients. - Worked closely with in-house programmers to insure timely delivery of corrections and by-monthly updates.- Provided on-site and web-based training to clients on a regular basis. - Instructed clients in the implementation and use of the InsurQuote product line.- Involved in the product testing and bug reporting of InsurQuote product offering.

Involved in the creation of customized training for Makau’s media-rich training environment. Also created marketing/promotional videos for non-profit and commercial entities in partnership with Makau.

Involved in the production of over 200+ Keystone Learning System training courses as well as various customized e-learning content for Keystone partners.

involved in producing informational, persuasive and educational programs. As one of the principles at Infomedia, I co-managed the operation of a small business as well as wore the hat of producer, production coordinator, director, videographer, editor and graphic designer. Some of the clients included Ameritech Library Services, the American Bar Association and Sento.

Developed, managed and functioned in all aspects of video production. Tasks included instructional design, scriptwriting, shooting, directing, editing, and graphic design and creation for more than 45 video and satellite productions.