- Investigate customer complaints; training personnel on nonconformity, performing root cause analysis and processing various levels of corrective actions - Ensure compliance with business management agreement for alignment to ISO9001, IATF16949, ISO13485 and ISO14001 standards- Create IQ/OQ/PQ protocols for validation and re-validation of new or existing equipment- Troubleshoot, evaluate and document manufacturing processes for continuous improvement- Generate APQP, inspection, molding and finishing process documentation and train manufacturing personnel accordingly- Perform dimensional statistical process control to improve production quality- Conduct quality system training with new and existing personnel for process consistency- Collaborate with cross functional teams on new and existing product processes- Participate in monthly rotating 5S and auditing schedules for facility common areas

- Worked closely with cross-functional engineering teams on new product developments - Programmed and developed rubber injection molding machines and secondary operations - Conducted flow testing analysis on products in development; measured flow rates using pressure, temperature and time per customer’s specifications- Developed a flow scale; allowed production to avoid delays due to pending flow test results- Generated over 100 work instructions, inspection processes, molding processes, process flow, PFMEA and control plans for standardize and custom design products- Assisted in developing new products using lean manufacturing and APQP principles- Participated in a monthly rotating 5S and auditing schedule for facility common areas

- Track and document all site development non-conformities exceeding $30 million annually- Identify recurring incidents in manufacturing, targeting root cause and corrective actions- Develop and maintain a detailed non-conformity document control Microsoft Excel tool; increasing cost recovery efforts by approximately 90 percent annually- Report monthly forecast for non-conformity costs affecting project development budget- Collaborate with purchasing, logistics, site quality and international team on nonconforming products identifying root causes and corrective actions to eliminate future occurrences- Work closely with Engineering department on product and process design improvements- Coach office and site personnel on creating, documenting and closing non-conformities - Train new office and site personnel on ServiceNow quality system and improvement actions - Continuously test ServiceNow system weekly identifying development updates and issues; informing office and site personnel on findings with monthly training - Reviewed all major component manufacturing documentations for contractual accuracy - Tracked components requiring quarterly maintenance for client storage and site development

- Knowledge and experience in design and development of single and multi-layer blow molded products in a variety of business industries; from Fortune 500 to inventors/designers- Followed APQP guidelines with new and transferred tools; conducted feasibility and design reviews while developing PFEMAs, process flows and control plans- Performed material stress test, measured secondary trimming processes and conducted volumetric capacity checks; ensuring all design specifications are achieved- Worked closely with all departments; developed, evaluated and recorded PPAP, ISIR and capability study data required for production approval per customer designs/specifications - Collaborated with quality and production departments on nonconforming products using various root cause analysis tools to reduce or eliminate future occurrences- Created and maintained project timelines in Microsoft Projects for awarded products exceeding $1.5 million annually; ensured projects were delivered on time and under budget - Participated in various lean manufacturing processes focusing on continuous improvement - Assisted in the development and auditing of departmental and organizational processes and procedures in compliance with ISO 9001 standards and customer requirements- Maintained client production and secondary tools valued over $11 million; generated purchase orders and tracked completions for tool developments and annual maintenances- Generated purchase orders and invoices through multiple ERP systems while maintaining a payment/billing schedule on supplier billing and client purchase order agreements- Worked closely with suppliers on equipment requirements, quoting, and production tool purchasing for the engineering department; tracking all order completions and deliveries- Minimized capacity overload by production forecast analysis; increased planning efficiencies, reduced machine scheduling conflicts and saved over $1.3 million in client line-down fees