Thomas Osborne Email and Phone Number

● Best practice reviews. ● Developing realistic and effective action plans. ● Talent Acquisition Process Improvements (ATS, HRIS, Testing Platforms, etc.) - Including design, testing, & Implementation● Breaking apart goals into actionable steps. ● Advising on vendor selection and oversight. ● Creating and implementing policies, procedures, and control measures. ● Evaluating each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. ● Special projects or other areas of need.

● Best practice reviews. ● Developing realistic and effective action plans. ● Talent Acquisition Process Improvements (ATS, HRIS, Testing Platforms, etc.) - Including design, testing, & Implementation● Breaking apart goals into actionable steps. ● Advising on vendor selection and oversight. ● Creating and implementing policies, procedures, and control measures. ● Evaluating each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. ● Special projects or other areas of need.

● Driving the full spectrum of recruiting and selection activities● Creating and implementing talent acquisition strategies for leadership,mid-career and graduate hiring● Sourcing experience using a variety of tools such as LinkedIn Recruiter, Github,meetups etc.● Designing and driving the adoption of consistent recruiting, interviewing andhiring practices that support a strong candidate experience● Identifying and partnering with external providers as required to ensure hiringneeds are met● Defining and driving team to meet and exceed hiring benchmarks relating totime to fill, cost per hire, diversity hiring and candidate satisfaction● Create company policies that will encourage a healthy work environment● Set up benefit plans, STD, LTD, and 401K for all U.S. employee● Designed, tested, and implemented BambooHR as a Companywide HRIS platform● Designed, tested, and implemented both Greenhouse and Checkr as the ATS with built-in background check functionality along with seamless integration in BambooHR● Brought company on in the U.S. as Employer of Record and ran the transfer of employment with current employees

● Managed a global recruitment team for IBM Research (Artificial Intelligence & Quantum) that ranged in size from 7 to 20+, depending on the initiatives & occasional changes in department coverage● Played a pivotal role working with department heads in capacity planning, identifying gaps, forecasting, hiring budgets, diversity hiring & headcount allocation with appropriate checks & balances established● Conducted a weekly review of recruitment analytics and recruiter KPI’s to include: review and monitoring of NPS scores, shortlisted candidates to manager volume and time to submit, interview to offer time frames, overall cycle time from posting to offer accepted. Essentially, the goal was to create a positive hiring experience for both the candidate and the hiring managers.● Analyzed competitive data to include our industry competitors analytics, compensation, sign-ons, bonus structures, equity amounts, and tracking candidate loses to other companies and why.● Served as the global liaison for Research Recruitment in charge of making sure consistency existed throughout the world with regards to our processes, overall strategy, and new roll-outs of information.● Ran a global robust industry conference strategy in order to utilize those events as recruitment opportunities throughout the North America, South & Central America, Europe, & Asia.● Ran a “business as usual” recruitment team, as well as an agile recruitment project team, managing the team and scrum master throughout the process to fill larger scale, critical hiring initiatives in a very specific time frame.

● Served as the first person to ever hold this position at Hilton as they were expanding their technology presence throughout their brand and needed an SME for technology recruitment● Managed a global recruitment team that ranged in size from 7 to 10, depending on the initiatives & occasional changes in department coverage● Played a pivotal role working with department heads in capacity planning, identifying gaps, forecasting, hiring budgets, diversity hiring & headcount allocation with appropriate checks & balances established● Conducted a weekly review of recruitment analytics and recruiter KPI’s to include: review and monitoring of NPS scores, shortlisted candidates to manager volume and time to submit, interview to offer time frames, overall cycle time from posting to offer accepted. Essentially, the goal was to create a positive hiring experience for both the candidate and the hiring managers.● Implemented Hirevue to validate testing throughout technical organization● Served on the Textio Project Team implementing the system to create more appealing & robust job descriptions (Significantly improved job description quality with the use of key words and built-in system metrics. We went from an average range of 58% effectiveness to 95% effectiveness for gaining attention on the market)

● Managed a global recruitment team that ranged in size from 7 to 20+, depending on the initiatives & occasional changes in department coverage● Played a pivotal role working with department heads in capacity planning, identifying gaps, forecasting, hiring budgets, diversity hiring & headcount allocation with appropriate checks & balances established● Conducted a weekly review of recruitment analytics and recruiter KPI’s to include: review and monitoring of NPS scores, shortlisted candidates to manager volume and time to submit, interview to offer time frames, overall cycle time from posting to offer accepted. Essentially, the goal was to create a positive hiring experience for both the candidate and the hiring managers.● Analyzed competitive data to include our industry competitors analytics, compensation, sign-ons, bonus structures, equity amounts, and tracking candidate loses to other companies and why.● Served as the global liaison for Research Recruitment in charge of making sure consistency existed throughout the world with regards to our processes, overall strategy, and new roll-outs of information.● Ran a global robust industry conference strategy in order to utilize those events as recruitment opportunities throughout the North America, South & Central America, Europe, & Asia.● Ran a “business as usual” recruitment team, as well as an agile recruitment project team, managing the team and scrum master throughout the process to fill larger scale, critical hiring initiatives in a very specific time frame.

● Led company-wide recruiting efforts● Created recruitment processes from scratch to include: ATS workflow from position approval to posting, as well as step-by-step procedures for shortlisting, interviewing, testing, background checks, through first day of employment. ● Created 3rd Party Recruitment Agency processes as well to help alleviate the over 1 Million Dollars spent each year prior to my starting the company and establishing the updated processes. (Company saved approximately 750K on fees in the first 6 months of implementation)

United Space Alliance is a leader in space operations with extensive experience in all aspects of maintenance and operation of multipurpose space systems. USA is a Limited Liability Company (LLC), equally owned by The Boeing Company and Lockheed Martin Corporation. Formed in 1996 supporting the Space Shuttle Program, our successes include our work on the Space Flight Operations Contract and the Space Program Operations Contract. For more than 15 years under these contracts, USA served as NASA's primary industry partner in human space operations for the day-to-day management of the Space Shuttle fleet and planning, training and operations for 55 Space Shuttle missions and more than 35 International Space Station (ISS) increments .USA received NASA's highest honor for quality and performance - the 2009 George M. Low Award and the prestigious 2009 Robert J. Collier Trophy from the National Aeronautic Association for our work on the International Space Station Team.Now, leveraging our unique operations expertise, United Space Alliance supports the long-term use of the ISS, crew and cargo transportation solutions. Specialties: Mission Operations, Integration & Program Management, Information Technology, Safety, Reliability, Maintainability and Quality, Design for Operability•Recruit Engineers and Technical employees for all levels of employment •Develop and implement strategic initiatives to ensure appropriate talent/workforce resources for assigned regions or functions•University Coordinator for College Recruiting Efforts •Create Questionnaires for interview panels•Develop Bi-Annual Recruitment Plan and Schedule•Knowledge of employment related laws and guidelines including ADA, FMLA, Title VII, internal investigations, diversity awareness, and AA/EEO•Facilitate Training (PIP’s, Mentor Training, Employee Relations Training, Interview Training)

•Recruit potential employees for all levels of employment •Run panel interviews w/upper management •Assist in hiring decisions•Maintain employee morale by coaching, counseling, resolving conflicts, and advising managers•Provide assistance in identifying, evaluating, and resolving human relations and work performance problems•Facilitate communication and improve employee relations skills and work performance•Assist with the design, interpretation, execution and communication of employee relations programs, Benefit Programs, EAP, Retirement Plans and Compensation Plans•Affirmative Action Compliance •Perform Competency Evaluations•Union – Facilitate Third Step Grievance Hearings•Responsible for all unemployment claims, appeals and hearings (Union and non-Union)