Thomas Oxenham Email & Phone Number
Who is Thomas Oxenham? Overview
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Thomas Oxenham is listed as Senior Business System Analyst at OneShield, a with 472 employees, based in Richmond, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Thomas Oxenham.
Thomas Oxenham previously worked as Business System Analyst at James River Insurance Company and Product Owner at James River Insurance Company. Thomas Oxenham holds Therapeutic Riding from St. Andrews University.
Email format at OneShield
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About Thomas Oxenham
Over 15 years of diverse experience in all facets of Operations. Highly skilled in handling Customer Service, managing of personnel and data processing. Multiple years of experience collaborating closely with vendors, offshore services and IT to ensure accuracy and efficiency. Excels at highly complex process issues with a keen ability to think outside of the box to identity and improve systems and procedures. Recognized for exceptional Customer Service knowledge and experience in managing business needs. Accomplished in building relationships by partnering effectively with internal and external partners.
Thomas Oxenham's current company
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Thomas Oxenham work experience
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Business System Analyst
Product Owner/Business Analyst for Legacy and Guidewire Claim systems.
Product Owner
Multiple Board management responsibilities, Business As Usual and Production support for all Claims Legacy based system, Lead Product Owner for Guidewire ClaimCenter Implementation, Lead IT Claims Support Liaison.
Claims Technician Manager
Managing the claim setup and data entry department for the claims team. My team currently consists of 15 people some of which are remote employees. Ensures SLAs are in line for incoming claim reports and for internal requests. Supports 4 separate divisions of claims examiners including Litigation, Core Claims, Rasier LLC and JRTPA. - Collaborates with Project Managers, Business Analysts and IT to support Claims operation needs. - Tests, manages and constructs claims systems and processes. - Collaborates with HR and Internal Audit to ensure employees are properly supporting the Claims team. - Constructs and assists with trainings to assist with morale and procedural enhancements. - Provides support to vendor and offshore contractors to ensure uniform processing across multiple platforms. - Oversees the call queue and provides customer service support for the business. - Conducts process and call quality assurance tests to monitor accuracy in handling. - Suggests enhancements to adjuster's workflow to increase business success.
Claims Technician Assistant Manager
Claims Technician
Administrator
Phone Banker
Colleagues at OneShield
Other employees you can reach at oneshield.com. View company contacts for 472 employees →
Sanchit Jain
Colleague at OneshieldGurugram, Haryana, India
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Brayden Raymond
Colleague at OneshieldKingston, Ontario, Canada
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Mayank Sharma
Colleague at OneshieldMeerut, Uttar Pradesh, India
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Shaunak Kakodkar
Colleague at OneshieldGoa, India
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Kevin Francis Fernandes
Colleague at OneshieldBardez, Goa, India
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SR
Saravana R
Colleague at OneshieldBengaluru, Karnataka, India
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P Jha
Colleague at OneshieldDelhi, India
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Melitta Pacheco
Colleague at OneshieldMadgaon, India
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Denise Lejeune
Colleague at OneshieldVenice, Florida, United States
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AS
Arun Saini
Colleague at OneshieldGurgaon, Haryana, India
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Thomas Oxenham education
Frequently asked questions about Thomas Oxenham
Quick answers generated from the profile data available on this page.
What company does Thomas Oxenham work for?
Thomas Oxenham works for OneShield.
What is Thomas Oxenham's role at OneShield?
Thomas Oxenham is listed as Senior Business System Analyst at OneShield.
Where is Thomas Oxenham based?
Thomas Oxenham is based in Richmond, Virginia, United States while working with OneShield.
What companies has Thomas Oxenham worked for?
Thomas Oxenham has worked for Oneshield, James River Insurance Company, Boleman Law Firm Pc, and Wells Fargo.
Who are Thomas Oxenham's colleagues at OneShield?
Thomas Oxenham's colleagues at OneShield include Sanchit Jain, Brayden Raymond, Mayank Sharma, Shaunak Kakodkar, and Kevin Francis Fernandes.
How can I contact Thomas Oxenham?
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What schools did Thomas Oxenham attend?
Thomas Oxenham holds Therapeutic Riding from St. Andrews University.
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