Thomas P. Email & Phone Number

Shelton, Connecticut

• Primary point-of-contact between Blue Acorn iCi and global brands such as Netflix, Dollar General, Jaguar Land Rover, Blue Mercury, Sports Illustrated, etc.• Serve as a lead in regards to the setup of new sku's, promotions, homepage/banner updates, price changes, and a variety of other daily functions.• Collaborate with internal BrandShop teams such as copywriter, marketing, design, development, and also outside vendors to ensure all day-to-day aspects of operations are performing as expected.• Identify opportunities to increase revenue with clients through regular strategic planning for active client engagements, while also discovering/creating new, innovative solutions and initiatives beyond current activity.• Deliver reporting and insights to clients regularly throughout the year, and as requested• Train client teams on the use of Netsuite, Shopify, Magento, and SFCC

Shelton, Ct

• Operate web stores for global corporations such as Coca-Cola, Hershey’s, Cuisinart, Samuel Adams, Powerade, Casio, Caldrea,etc..• Maintain accounts within Content Management Systems such as Netsuite, Demandware, Magento, Wordpress, and Ecometry across multiple environments (Production, UAT, QA)• Communicate and work closely with various departments such as Purchasing, Marketing, Development, Design, Inventory Control, and Merchandising to ensure time-sensitive client requests are completed correctly and efficiently.• Responsible for reporting of key metrics and various monthly reports (sales by client, sales by promotion, web traffic, SEO, etc.)• Tasked with training new Client Service Coordinators on departmental processes and procedures.

Chicopee, Ma

• Effectively communicated pertinent information across various departments. • Successfully filled in for essential employees during vacation time, showing trust between the company and myself• Completed different tasks meeting daily timelines, as a result of strong time management and organizational skills.• Gained overall experience working in a professional office environment.

Bridgeport, Ct

• Worked directly with the Senior Director of Operations and Events, to ensure that all facets of the arena were operating as expected. • Was required to attend all Sound Tigers hockey games, performing various tasks such as selling and scanning tickets, running the sound booth, overseeing tours of the stadium, and running the merchandise booth.• Worked as part of a team of arena staff during two WWE Live events, Ringling Brothers Circus, and Carrie Underwood, Neil Young, and Boston Pops concerts.