• Create separate Bottom up Demand plan for 8 countries for Desktops, Notebooks and servers (Forecast ranging: 200k-250k units - 450M$-500M$ turnover per. Quarter)• Analyse operational supply information and KPI’s, identify issues and assist local sales teams with lead time challenges in support of trading requirements• Facilitate the monthly regional sales and operations process review, presenting supply plans and evaluation. Proposing alternative options for managing supply… Show more • Create separate Bottom up Demand plan for 8 countries for Desktops, Notebooks and servers (Forecast ranging: 200k-250k units - 450M$-500M$ turnover per. Quarter)• Analyse operational supply information and KPI’s, identify issues and assist local sales teams with lead time challenges in support of trading requirements• Facilitate the monthly regional sales and operations process review, presenting supply plans and evaluation. Proposing alternative options for managing supply constraints and opportunities• Help to develop multi-functional plans that improve plan and supplier reliability to deliver target store stock availability, reduced inventory levels and improved supply lead-times• Work with country sales teams to develop two-way communication driving improvements in forecasting via information sharing, promote supportability check for large opportunities and communicate plans through supply chain• Take ownership to hold Sales Teams accountable for transition excess inventory and minimize material exposure while in parallel avoiding shortages Show less

• Lead and drive assumption data collection with Marketing as part of S&OP process• Facilitate S&OP meetings with Sales and Marketing• Develop S&OP process• Create and review exception reports to drive improvements to forecasts• Prepare for Senior Management Review with KPI and gap analysis• Lead the forecasting process for Planning team• Track Sales activity performance analysis for key events and NPD

• To drive implementation activities geared towards driving market growth. This includes development of project plans, identification of action items/risks/issues, establishing resources requirements, development of mitigation strategies. Provide status to the Supply Chain back-office functions. • Responsible for ensuring assigned accounts are achieving established performance targets and if not, partnering with relevant team(s) to identify and implement plans to correct, assuming overall… Show more • To drive implementation activities geared towards driving market growth. This includes development of project plans, identification of action items/risks/issues, establishing resources requirements, development of mitigation strategies. Provide status to the Supply Chain back-office functions. • Responsible for ensuring assigned accounts are achieving established performance targets and if not, partnering with relevant team(s) to identify and implement plans to correct, assuming overall responsibility for any customer escalated issues and resolve them to the involved parties’ satisfaction.• Track day-to-day operational issues, undertake weekly pipeline and service reviews with the customers and sales and take proactive steps to ensure customer loyalty and retention • Build and nurture strong trusting working relationships with customers, gaining in-depth knowledge of customer needs to ensure extended and profitable business, as well as create awareness and demonstrate the value of Plantronics propositions.• Provides management with continuous market intelligence through monthly reports, observations of customer needs and competitive activities; developing and maintaining a Customer Account Plan for each assigned customers• Work collaboratively interfacing with other Plantronics Business units globally, to ensure customers deliverables are on time, of a high quality, provides strategic advice to help solve supply issues while remaining profitable.• Understands and manages a multiple Supply Chain solution/environment. Show less

• Responsible for the Supply and Inventory Planning Processes for Mobile phones & Monitor sector. • Develop and maintain supply and inventory management procedures and workflows.• Monitor and improve the EMEA Supply Chain KPI’s, performance and other metrics.• Manage, facilitate and coordinate the supply and inventory, analysis, and reporting process.• Responsible for implementation of tools and processes to support the Planning and Inventory Management… Show more • Responsible for the Supply and Inventory Planning Processes for Mobile phones & Monitor sector. • Develop and maintain supply and inventory management procedures and workflows.• Monitor and improve the EMEA Supply Chain KPI’s, performance and other metrics.• Manage, facilitate and coordinate the supply and inventory, analysis, and reporting process.• Responsible for implementation of tools and processes to support the Planning and Inventory Management deliverables.• Create and execute Supply Chain Process workshops and trainings in countries to maintain supply chain efficiencies.• Determine in country long-term forecast and production targets.• Manage accuracy and timing of information to enhance planning and operational decisions.• Maintain systems and tools infrastructure to optimize Supply Chain Management efficiency.• Manage, coach and develop in country demand planners to optimize regional performance. Show less

Net Demand Plans • Planning following categories Apparel: training, Culture, Sponsored football clubs. (3M Units, 100M € turnover per season).• Create highly accurate forecast both long term/short term plans for all accountable categories.

Net Demand Plans • Planning following categories Footwear: Soccer, Outdoor, Metro, South Africa, Men’s Running, Sports Inspired, Kids Active, ACG & indoor. (Forecasting between 1.5M-6M Pairs of FW, ranging 60M€ -200M € turnover per season).• Create highly accurate forecast both long term/short term plans for all accountable categories.• Understand and apply NIKE’s demand planning processes at a country/regional level to continuously improve precision.Demand Planning… Show more Net Demand Plans • Planning following categories Footwear: Soccer, Outdoor, Metro, South Africa, Men’s Running, Sports Inspired, Kids Active, ACG & indoor. (Forecasting between 1.5M-6M Pairs of FW, ranging 60M€ -200M € turnover per season).• Create highly accurate forecast both long term/short term plans for all accountable categories.• Understand and apply NIKE’s demand planning processes at a country/regional level to continuously improve precision.Demand Planning • Receive and act on information provided by Global Demand Planning and/or Supply Planning. • Collaborate with Global leadership to ensure a smooth hand off of responsibility for the Net Demand Plan at the Style level.• Re-forecast Plans and future buys to notify factories accordingly, ensuring timely production.• Manage category specific planning such as bulks, promo, country specific sales initiatives, etc.• Manage demand plans for Blindside project, track progress of availability and factory shipping performance. Inventory Management & Projects • Work with inventory targets and other data to closely match various product and demand types with appropriate weekly inventory plans. • Achieve country-level customer service objectives while holding inventory risk and carrying costs to a minimum. • Liaise with Product Management/Merchandising teams and work within the Global Mediation Process to ensure that inventory excesses or shortages are promptly identified and resolved. • Responsible for co-ordination and execution of the close-out process. • Coach, train, and mentor Demand Planners in executing numerical accuracy. • Project: Work closely South Africa sales team to secure monthly on time and accurate bookings submission. Prepare and execute the monthly buy for South Africa. Show less

• Internal/external total order management – Ensuring Customer orders are prioritized correctly executed & managed in line with business needs, primarily focusing on Equipment & Footwear.• Reporting & Delivery planning resulting in a product flow that both meets & exceeds customer’s needs.• Support planning Dept. in reaching shipping goals by monitoring daily the order status report.• Act as a liaison between the various Nike Depts (Sales, Forecasting, Customer… Show more • Internal/external total order management – Ensuring Customer orders are prioritized correctly executed & managed in line with business needs, primarily focusing on Equipment & Footwear.• Reporting & Delivery planning resulting in a product flow that both meets & exceeds customer’s needs.• Support planning Dept. in reaching shipping goals by monitoring daily the order status report.• Act as a liaison between the various Nike Depts (Sales, Forecasting, Customer Delivery, Finance and the accounts )• Maintain internal communication between various Depts. To address all customer & internal queries relating to transactions proactively. Show less

• Department supervisor and sales assistant.• Responsible for inductions, training and supervision of colleagues, new staff members & organizing staff meetings.• Finding solutions to customer complaints and improving service to customers.• Participating in reorganizations and improving team procedures.• Planning work schedules for all staff.• Execution and support of visual merchandising and inventory controls.

Involved in merchandising and inventory control.Responsible for dealing with refunds and exchanges of goods.Cashing up at opening/closing of business.