Tom O'Brien Email & Phone Number

London, Gb

London, Gb

Oxford, United Kingdom

Sydney, New South Wales, Australia

• Leading a platoon of soldiers during an exchange posting with the British Army Reserve (A Company, 7 Rifles) while completing a full-time MBA at Oxford. • Commissioned into 2nd/17th Battalion, Royal New South Wales Regiment, my home unit - where I balanced officer duties with a full-time role at IBM.

Sydney, New South Wales, Australia

• Completed the 7-month Accelerated Army Reserve Officer Training program, encompassing five training blocks focused on military leadership, decision-making, and resilience in high-pressure environments.• Commissioned as an Infantry Officer in June 2024 following infantry-specific employment training at the School of Infantry, Singleton, to prepare for operational command.

Sydney, New South Wales, Australia

• Led the Financial Services sector for IBM Consulting’s ‘Customer Transformation’ team in Australia, managing the design and delivery of AI-driven and data-focused transformation projects across multiple regions.• Built trusted relationships with senior executives, securing long-term partnerships and driving repeat consulting and technical engagements.

Sydney, New South Wales, Australia

• Based in the U.S. led a global team from IBM to design and deliver a technology strategy for a global asset management firm, integrating business objectives with innovative, data-driven solutions.• Managed delivery projects across investment banking, commodities, global markets, and financial services clients while mentoring and overseeing consultants to ensure high-quality outcomes and professional growth

Perth, Western Australia, Australia

• Led the design and deployment of a mobility strategy and tailored applications to enhance operational efficiency and safety across several iron ore mines in the Pilbara for a leading mining client.• Managed delivery teams in India to develop and implement solutions, ensuring alignment with client goals and high-quality execution.

Sydney, New South Wales, Australia

• Played key roles as UX/UI Designer, Business Analyst, Service Designer, and Product Owner across leading clients in oil and gas, mining, government, and financial services sectors.• Co-founded and led IBM’s Reconciliation Action Plan, driving diversity and inclusion initiatives through strategic governance, partnerships, and training with Indigenous organisations.

Darwin, Northern Territory, Australia

• Designed a multilingual feedback tool in over 10 Indigenous languages to address communication gaps between healthcare clinics and 15 remote Indigenous communities, improving engagement and service delivery.• Collaborated with local leaders to understand challenges, including low attendance and negative perceptions, creating a culturally appropriate solution informed by community insights.

Bangalore, India

• Led a university program in India during June and July, coaching 40+ Australian and Indian students on design thinking principles, guiding them to develop innovative social enterprise solutions to improve education and health outcomes in local communities.• Conducted an Honours thesis concurrently at UTS, focusing on the 40K business model and exploring how industrial design principles could reduce costs and improve scalability in India and Cambodia.

Bengaluru Area, India

• Directed cohorts of Australian university students as part of the 40K Globe program, scaling affordable English education through technology and establishing multiple learning centres in rural villages around Bangalore, India, benefiting hundreds of children.• Led 5 teams to negotiate with local village leaders to establish learning centres and implement facilities, collaborating with communities to deliver innovative, low-cost education solutions.

Shanghai, China

• Contributed to scaling 5000 O'Bikes to the UK within 3 months, supporting the rapid expansion of a startup based in Shanghai.• Worked on the project while studying abroad in China as part of my university exchange, focusing on strategic planning and logistics for the UK launch.

Old Windsor, England, United Kingdom

• Worked full-time at a Jesuit boys' boarding school in Old Windsor, United Kingdom, between high school and university, serving as a Year 2 assistant teacher, boarding master, and rugby and cricket coach, supporting students' academic growth, extracurricular activities, and daily lives in a residential setting.

Masters Of Business Administration

Bachelor Of Design In Integrated Product Design (Honours)

(Exchange Semester) Bachelor Of Engineering - Product Design And Manufacturing

• Awarded the 'Dr Chau Chak Wing Scholarship' from the University of Technology Sydney (UTS) • Awarded the 'Endeavour Cheung Kong Award'.

High School