Thomas Philipsen Email & Phone Number

Copenhagen, Capital Region Of Denmark, Denmark

In my role, I will take charge of driving the Product Strategy and Plans for the Spare Parts Portfolio, aiming for increased competitiveness and growth. My focus will be on enhancing our Spare Parts by exploring opportunities to enrich the customer value proposition, adding new Service elements and Digital Enablement to our Spare Parts offering, and accelerating product innovation. Close collaboration with Divisions, Customer Centers, Innovation, and Supply Chain will continue to be key.

Copenhagen, Capital Region, Denmark

With my commercial and strategic mindset, I help to shape the future of Marel’s Global Spare Part business!It is an exciting growth development journey and management changes within Spare Parts at Marel.My ongoing work is to analyze the Global Spare Part Business and translate these analyses into clear recommendations for our future setup to drive profitable growth. This includes driving and deploying the spare parts offerings and professional pricing of spare parts.My job requires my excellent skills in stakeholder management and being ability to network across our industries and regions.As we are building and changing our Marel Aftersales and Service foundation while we work, being able to navigate while not all processes are yet in place is the main factor for success.I joined Marel service organisation in 2020. My contributions have been pivotal in optimizing our Spare Part business across Divisions and Customer centers. Notably, I played a key role in creating the Digital Product Highway for Service and Spare Parts, establishing a Global Spare Parts list, and streamlining our Annual Pricing Process. These efforts have significantly boosted revenue and profit, making it easier for our valued customers to engage with us during their journey.

Denmark

Mission: To established NACAB in Denmark as a local and preferred consultant partner in the Nordics for the Automotive and related industry.NACAB support customers through their business transformation journey, helping them to drive efficiencies, design innovative services, invent new business models and adaptation for the futureSERVICES and AREAS OF BUSINESSOur team can help you to reach your goals and achieve your targets with local language speaking experts with broad industry experience.Explore www.nacab.com for our services

Copenhagen Area, Denmark

With the customer in focus, I use digital transformation and optimization to develop and enhance sales channels and marketing impact. Responsibilities:Strategic business development with a customer focus, Business cases, ROI analyses and decision-making on what new actions to implement or optimize. I hunt the goal “to make it simple and easier to be a customer” at Super Daek Service. I do this through automation of customer processes and communication as well as the internal processes. My strongest tool and main focus are to digitalization eg. digital customer journeys and digital optimized business processes for increased efficiency and create greater sales at a lower cost.Skills and experience:- Create and implement new customer concepts, new product and new service concepts- Development and implementation of sales and marketing plans.- Digital customer journey- Optimize the customer retail experience- Management coaching in optimizing the day-to-day running of the retail sector- Establishment of in-and-out-bound Customer Service Call Center (BtC)- Strategic business planning and deployment of national BtB Service Call Center to handle eg. Truck Break Down, and coordination of service car fleet. Ensure optimal customer service and sales.Results:The new Digital Customer Journey concept "Prebooking" an industry-first concept. In the first tyre change season, the system gained 76% of target customers (16.000) to digitally self-serve themself. I saved 20,000 phone calls. equivalent to 1.667 hours on the phone, and it digitally sold extra services to +20% of all self-serving customers.

Copenhagen Area, Capital Region, Denmark

The Subreader app enables dyslectic children to get subtitles read aloud in the cinemas and at Netflix.Skills and experience:- App Pricing and subscription strategy- Strategical advice on communication and marketing initiatives- Tactical advice on marketing platforms and ways to optimize marketing messages- Digital marketing- Online marketing- App development and functionality#App #Pricingstrategy #Digitalmarketing #HelpingDyslexics

Omnicar A/S, Sankt Annæ Plads 13, 1250 København K

Responsibilities:Sales responsible for OMNICARS cloud-based SAAS software products for the automotive industry. Ensure that OMNICAR's product portfolio is a cutting edge in the automotive industry in order to offer customers a competitive advantage that will guarantee their future profitability.Skills and experience: - Create GoToMarket-plans incl. price strategy, sales and marketing strategy- Sales lead management, incl. Pipeline and budget management and reporting- B2B Relationship Manager and Development Consultant- Drive product development in the form of new features and general product improvements- Function as project leader between the customer and internal developers and designers- Continuously generate market research and analysis

Copenhagen, Denmark

Ansvarsområder:Salg- og marketingchef for After Sales. Budgetansvarlig samt pris- og produktansvarlig for hele Citroëns salg af reservedele og tilbehør (€87 millioner). Ansvarlig for marktingplaner, kampagner samt forhandler- og forretningsudvikling.Kompetencer og erfaringer:Udarbejdelse og implementering af salgs-, pris- og promotion strategier for de 3 markeder og de ca. 65.000 varenumre.Salgsstrategi: Sikre at Citroën var den optimale partner for forhandlernettes langsigtede indtjening. Konceptudvikling: Udvikle og implementere nye koncepter og serviceprodukter til forhandlernetværket. Forhandlerudvikling: Udvikle og implementere nye og effektive arbejdsprocedurer og arbejdsgange i tæt dialog med forhandlerne bl.a. i forbindelse netværksmøder/ERFA-seminarer.Marketing og kommunikation: Slutbrugeren var her det primære fokus for kommunikationen. I den forbindelse udviklede mit team og jeg diverse onlinetjenester, App's og marketing automation af forhandlerens kundekommunikation.Særlige resultater• Forhandlernettet gav i 2015 Citroën After Sales den højeste scorer i analysens historie i forhold til deres tilfredshed med importøren som samarbejdspartner.• Flere af mine koncepter har skabt nye produkter i branchen. Blandt andet er konceptet ”BasisService” nu en anerkendt betegnelse for et “lille service” til ældre biler, og konceptet er ”kopieret” af flere andre bilmærker. • Udvikling af et online bookingsystem til værkstederne, som håndterer ca. 17 % af alle kundebookninger (i DK) og forbinder 250 værksteder i 3 lande i et system. Systemet benytter processer fra marketing automation.• Udvikling og vedligeholdelse af en succesfuldt drevet Webshop for tilbehør i 3 land med ca. 200.000 unikke brugere.• Udvikling og vedligeholdelse af en App til iOS og Android kaldet ”Min Citroën” med 20.000 brugere.

Ansvarlig for værkstedsnetværkets opfyldelse af budgetter og salgsmål, marketingaktiviteter og overholdelse af franchise standarder.Kompetencer og erfaringer• Forretningsudvikling og drift. Daglig sparring og coaching af forretningsejere og forretningspersonale. • Motivere og udvikle forretningen, resultatoptimering. Sikre opfyldelse af franchise og kvalitetsmæssige standarder. Aktiv deltagelse med indlæg på regionale møder. Aktiv deltagelse på messer og forhandlerkurser.____Responsible for aftersales network sales, marketing and franchise standards.Business Development. Coaching of business owners and sales persons. Optimising business processes and sales opportunities for a positive profit result. Ensure fulfilment of franchise and quality standards. Active participation and presentation at regional meetings as well as conferences and retail seminars and – and courses.

Selvstændig udvikling, planlægning og gennemførelse af marketingstrategier og -kampagner samt resultat- og målsætningsopfølgning. Ansvarlig for kontakt til reklamebureau og samarbejdspartnere.• Produktlanceringer og events: Planlægning og udførelse af billanceringsevents og udstillinger. Medieplanlægning, annoncering og Direct Marketing. • Branding kampagner: Udarbejdelse af kommunikationsplan og medievalg. • Forhandlerkontakt: Koordinering af marketingaktiviteter i samarbejde med forhandlere. • Markeds- og forbrugeranalyser: Konkurrent- og markedsovervågning, udarbejdelse af ad hoc analyser, bl.a. ”Brand temperatur”-analyser og købsadfærdsanalyser. • Budget- og økonomiansvarlig for alle egne marketingaktiviteter og -kampagner, herunder budgetplanlægning og opfølgning. • Uddannelse og træning af sælgerne i salg og produktkendskab.

Copenhagen Area, Capital Region, Denmark

Selvstændig planlægning og udarbejdelse af direct marketing-aktiviteter. Gennemførelse af direct marketing-kampagner og telefonisk opfølgning. Varetagelse af kundepleje og kontakt til samarbejdspartnere. Kontakt til reklamebureau i forbindelse med udvikling af brochurer, folder og annoncer.Visual Sales Systems, udviklede og solgte CRM databasesystemet “TheWinner”, et salgs- og marketingsystem

Lyngby

Cancún Area, Mexico

Design, Production and Sales of swimwear. The swimsuits were tailormade out of own designs. Based on 5 designs of bikini top and bottom the customer was able to mix and match the preferred design and size of each piece. The bikinis were sewed on order and delivered the next day. All bikinis were sold at fashion shows held by a pool area as entertainment events at luxury hotels. The hotels included Marriot, Sheraton, Meliá, Oasis in a total of 9 hotels.The Bikini Factory employed 10 local Mexicans

Hd A (Graduate Diploma In Business Administration)

Marketing Management (Ba) (Full-Time Study), Business, Management, Marketing, And Related Support Services

Higher Commercial Course (1 Year-Hhx)

Værnepligtig Og Gruppefører

Matematisk Student