Thomas Phillips Email & Phone Number

Tempe, Arizona

Responsible for ensuring highly reliable and available enterprise applications & server environment. Manages the daily IT operational activities including technical staff, enterprise applications, servers, storage, databases and backups across the enterprise. A hands-on management position which requires advanced technical skills, as well as managerial abilities. Collaborates closely with internal teams and provide technical expertise & guidance for the Iridium Enterprise applications and infrastructure.

Tempe, Arizona

Responsible for the design, administration and maintenance of the Iridium environments including Cisco UCS, VMWare, Azure, Office 365, Exchange, and Microsoft Windows Server Operating Systems, at all corporate facilities working in cooperation with the IT Network, Security, Systems, Storage and Database administrators to provide highly available and reliable systems to support Iridium employees and business departments.

Scottsdale, Az

The sole Systems Administrator to 11 us locations reporting directly to the Vice President of Technology. Quickly learned the administration of ArcGIS server to support the custom mapping applications. Proven ability to quickly diagnose and fix issues.

Phoenix, Az

A contract position working with a small team to gain in-depth knowledge on the inner workings of custom applications in order to properly investigate failed queue and other application issues with minimal supervision. In addition, administered an environment with over 900 clients using Active Directory and Group Policy Objects.

Civil Affairs Sergent, in support of Operation Iraqi Freedom

Led team responsible for ensuring operational readiness of all equipment and team members. Forged partnership with colleagues and cross-functional teams to facilitate training and logistical planning. Maintained detailed and comprehensive tracking documents for all projects to ensure accountability. Provided training to local nationals as well as US team members.Key Achievements:Compiled and managed records and information of 80 projects valued at $500M+ for internal audit conducted by the Special Investigator General for Iraq Reconstruction.Received formal award in recognition of exceptional performance and dedication to achieving results. Team Leader, 2005 - 2006, Kandahar, AfghanistanServed as Civil Affairs leader for 4-member team supporting mission-critical operations. Assessed and advised senior leadership on local capabilities. Managed $2M Emergency Response Program. Operated voice / data communications equipment and automated data processing equipment.

Scottsdale, Az

Responsible for maintaining all computer equipment and maximizing up time for offices in Arizona and California.Worked in a mixed operating system environment with Windows Server 2003, AIX and AS400.Made all purchasing decisions for new IT and phone equipment.Utilized and integrated Exchange, Black Berry Enterprise, and Active Directory.

Managed Windows, AIX, AS / 400, Blackberry, Apache, IIS, and Exchange servers to deliver maximum uptime and functionality for primary and remote office locations. Communicated with end users to provide technical support and resolve issues promptly; trained on CRM and Microsoft Office applications. Oversaw vendor relationships to ensure consistent service. Assembled, repaired, and tested PCs and servers. Configured VPN to enable remote access for field and executive team members. Key Achievements:Implemented automated sales reporting capability to allow sales team to independently monitor progress and goals.Successfully managed and completed Exchange migration to new domain and integrated remote office.Played key role in facilitating transition to CRM and Warehouse Management software solutions. Held accountability for all IT and telecommunication equipment purchasing, including evaluation, selection, negotiation, and implementation.

Maintained good relations between the host nation representatives and the United States military.Oversaw 79 different projects in our area of responsibility with a budget of over a million dollars.Achieved a successful operational environment while concurrently supporting three different army elements.

Held responsibility for managing, administering, and configuring network, including servers, peripherals, and data / voice equipment. Managed documentation and tracking records. Troubleshot, diagnosed, and resolved technical hardware / software issues. Oversaw Information Assurance / system security. Mentored junior team members on day-to-day operations, installation, and troubleshooting. Key Achievements:Co-wrote and implemented automated system to track purchases using Perl running on Apache Web Server.Introduced new procedures to replace customer computers resulting in faster turn-around decreased impact on customers.

Called consumers to obtain payment.Advised consumers of different options and programs to achieve their goals.

Mezar-E-Sharif, AfghanistanMaintained computers, servers, phones and radio equipment.Co-produced a web tracking system to eliminate paperwork and stream line the purchasing system for the army that was utilized theater wide.