 Effectively manage, train and mentor over 26 restaurant franchise business managers through regular weekly meetings and performance reviews Ensure that operational standards are vigorously monitored and maintained by outlet managers Responsible for effectively implementing conflict resolution strategies whilst solving staff grievances  Coordinate innovative marketing strategies and advertising campaigns with store managers Implement best practices across all stores, ensuring services, product and brand goals are delivered Responsible for leading and developing teams through training and conducting performance reviews Responsibility for encouraging and assisting store managers to achieve their KPI’s Conduct store visits to ensure strict enforcement and compliance with company Policy & Procedures Conduct recruitment programs for hiring highly skilled professional managers Provide guidance and monitor store managers in operating within store budgetary guidelines whilst ensuring continued strong financial and trading performance