Thomas Phippard Email & Phone Number

Throughout my working career I have ensured the highest performance standards of myself and any team for which I have had the privilege of leading. My management skills have been honed over the years, and throughout my career I have had many successes. I have often streamlined operations and reduced costs, through organisation, attention to detail and an ability to analyse a business on small and large scales. One of my biggest successes was at the Duke of Cumberland. As the first establishment of a new, independent business, I as manager was tasked to make it a success. Throughout my time at The Duke of Cumberland it was constantly evolving, with the ever-changing needs of the clientele, the needs of the business and market trends. As the business grew, I was also tasked with creating a company-wide training manual and sourcing suppliers and negotiating their prices for the business as a whole.Further skills that I have to offer include the following:• Successful track record of managing and developing staff to meet their full potential. • Strong background in all aspects of management, from scheduling, training and hiring to supplier negotiation, customer service and profit and loss analysis and actioning.• Demonstrated ability to develop and implement strategies that improve the efficiency and profitability of a business.

Listed skills include Customer Service, Management, Hospitality, Retail, and 15 others.