1 Stop Spas are highly respected in the Hot Tub and Swim Spa industry and have been in retail since 2008, dealing only high quality American products. April 2021 marked the opening of their brand new showroom in East Bridgford bringing their ethos to the Nottingham area, providing experiences for any visiting customers as well as being total experts on the products and industry. I was almost immediately comfortable pitching our products to visitors, personalising each and every consultation to… Show more 1 Stop Spas are highly respected in the Hot Tub and Swim Spa industry and have been in retail since 2008, dealing only high quality American products. April 2021 marked the opening of their brand new showroom in East Bridgford bringing their ethos to the Nottingham area, providing experiences for any visiting customers as well as being total experts on the products and industry. I was almost immediately comfortable pitching our products to visitors, personalising each and every consultation to fit their needs and visions. Quickly developing a passion for the products, I would always aim to involve as many senses as possible in each consultation and enjoying every light hearted laugh when demonstrating the exceptional sound systems on some of the high end spas. Developing my skills further, I would take consultations on the Bull BBQ outdoor kitchens. Another high quality American brand with endless possibilities, totally customised to the customers vision and requirements.When a promotion opportunity to the flagship showroom in Sleaford was presented to me, I agreed without much persuasion. This was my chance to learn how the business operates throughout and also add 2 more Hot Tub brands to my product roster. During my time in Sleaford I have:• Consistently sold at least 1 Spa per week helping hit our weekly and monthly targets• Upsold Service plans, Chemical subscriptions and additional accessories• Introduced and implemented a new internal job assignment strategy for the entire business• Worked to deadlines to produce Banners, NFC business cards, Flyers and information articles for an exhibition event• Attending the Holiday Park Innovation show 2021 to brand launch a product into the sector and lead generate• Nurtured leads from aquisition to close, keeping contact and maintaining a repor with the customer• Gaining BISHTA Water Hygiene Management certification• Personally managed the despatch process from online orders through a wordpress website Show less

Home foods limited are a Gourmet Food Delivery Service born out of the initial national lockdown in 2020. They offer a 10 Course Tasting Menu on a Thursday, Posh Pies and Puddings on a Saturday and a Gourmet Roast Dinner on a Sunday. My role was to liaise with customers and book them in for a specific time slot and making sure all payments were in before food was sent out. I also did the bulk of the food shopping, ordering and monitoring packaging stock, creating labels for all dishes, creating… Show more Home foods limited are a Gourmet Food Delivery Service born out of the initial national lockdown in 2020. They offer a 10 Course Tasting Menu on a Thursday, Posh Pies and Puddings on a Saturday and a Gourmet Roast Dinner on a Sunday. My role was to liaise with customers and book them in for a specific time slot and making sure all payments were in before food was sent out. I also did the bulk of the food shopping, ordering and monitoring packaging stock, creating labels for all dishes, creating and distributing marketing materials such as sms, leaflets, menus, labels, social media content and even designing their logo. I also would help out with deliveries during service and even working in the kitchen when needed. This was a self employed role between 45 and 65 hours per week.Achievements from this role include:Building an online ordering system for customers to log in to and book delivery slots online using the scheduling platform AcuityCreating spreadsheets to automate the creation of customer order labels to be stuck on bags allowing the kitchen to fill the bags with the correct food ready for its respective delivery timeRecommending “inspired” menus such as a thanksgiving menu and a Halloween menu, boosting orders by 150% from its previous highest revenue from a single evening Show less

Wonderland Memorabilia are silent auctions specialists running them all over the country at charity galas and dinners as a fundraising method. I ran the silent auctions myself at many events, some of which consisted of up to and exceeding a thousand attending guests.Achievements in my role as a logistics manager:Building professional relationships with our clients and ensuring their continued business with WonderlandAcquisition of new events surpassing my targets by early… Show more Wonderland Memorabilia are silent auctions specialists running them all over the country at charity galas and dinners as a fundraising method. I ran the silent auctions myself at many events, some of which consisted of up to and exceeding a thousand attending guests.Achievements in my role as a logistics manager:Building professional relationships with our clients and ensuring their continued business with WonderlandAcquisition of new events surpassing my targets by early marchSecured more business from a trade client by personally exceeding their sales expectation at a charity eventUpselling additional free services benefiting the business with an average extra 25% income from each eventSuccessfully organising the logistics for 180 events in November and December alone in 2019, along with managing the auction at 12 events myselfDesigning the bespoke silent auction brochure for each and every event using the reports and dashboards objects on Salesforce to maximise traction in the auctionCut the price of the business's van hire expenses by up to 50% by negotiating with a new supplierReduced staff complaints by introducing further information on venues and prepaying for parkingAchievements in my role as a Salesforce Administrator (which I also developed after my promotion):Running reports and creating dashboards from scratch to present a multitude of data typesRegularly working in set up to modify objects and individual fields within those objectsGeneral Data administration and importation/exportationCreation of workflows, successfully creating a staff alert system for the logistics team using Email Alerts and Email TemplatesDesigning a new path for the Events object allowing staff to track it's progressMaintenance of the voucher systemAutomating calculations of final figures from events with formulas and workflows Show less