Thomas Pierson

Thomas Pierson Email and Phone Number

Assistant Front Desk Manager @ Gaylord Palms Resort & Convention Center
Orlando, FL, US
Thomas Pierson's Location
Greater Orlando, United States
Thomas Pierson's Contact Details

Thomas Pierson work email

Thomas Pierson personal email

n/a
About Thomas Pierson

Motivated by customer service and currently receiving education at the Rosen College of Hospitality Management at the University of Central Florida to obtain my Bachelor's Degree. Promoting a pleasant guest experience with accuracy and adaptability.

Thomas Pierson's Current Company Details
Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center

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Assistant Front Desk Manager
Orlando, FL, US
Website:
marriott.com
Employees:
206259
Thomas Pierson Work Experience Details
  • Gaylord Palms Resort & Convention Center
    Assistant Front Desk Manager
    Gaylord Palms Resort & Convention Center
    Orlando, Fl, Us
    View
  • Gaylord Hotels
    Rooms Controller
    Gaylord Hotels Feb 2024 - Present
    Orlando, Florida, United States
    - Monitor inventory and provide complimentary upgrades to guests and assist in balancing inventory.- Assist in guest pre-arrival experience by blocking rooms according to their requests and taking rooms out of inventory.- Collaborating with Housekeeping, Engineering, Sales, and Events to ensure their projects and activities are able to be accommodated.- Utilizing MARSHA to adjust inventory to prevent an oversold hotel and result in a perfect sell.
    View
  • Gaylord Hotels
    Guest Experience Expert
    Gaylord Hotels Jul 2022 - Feb 2024
    Orlando, Florida, United States
    - Process check-ins and checkouts in a timely and accurate manner and making adjustments where necessary.- Proper phone etiquette and switchboard utilization to direct guests to the proper solution for their inquiries.- Utilization of FSPMS and GXP to ensure a satisfied guest experience.-Upselling upgraded rooms and promoting property amenities
    View
  • Mcdonald'S
    Shift Manager
    Mcdonald'S May 2021 - Jul 2022
    - Promoted a healthy work environment to ensure business functioned smoothly.- Familiarized with POS openings and closings to run reports on completed business days.- Ensured truck orders were done accurately and timely to promote a properly functioning business.- Conducted interviews for all applicants and was able to utilize professional judgment in favor of the business’ standards.
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  • Mcdonalds
    Crew Trainer
    Mcdonalds Nov 2019 - May 2021
    - Instructed new hire employees on proper company procedures and promoting food safety.- Ensured cross-training was applied to promote a stronger sense of unity amongst crew.

Thomas Pierson Education Details

Frequently Asked Questions about Thomas Pierson

What company does Thomas Pierson work for?

Thomas Pierson works for Gaylord Palms Resort & Convention Center

What is Thomas Pierson's role at the current company?

Thomas Pierson's current role is Assistant Front Desk Manager.

What is Thomas Pierson's email address?

Thomas Pierson's email address is th****@****mcd.com

What schools did Thomas Pierson attend?

Thomas Pierson attended University Of Central Florida – Rosen College Of Hospitality Management, Valencia College.

Who are Thomas Pierson's colleagues?

Thomas Pierson's colleagues are Natia Stambolishvili, Syed Yasir Naqvi, Allison Bannerman, Suman Thapa, Arjun Suresh, Hasna Ibnerradi, Vladimir Niabirski.

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