Thomas Pleschberger Email & Phone Number

Belgium

• Co-lead Telenet’s agile strategy to become better, faster, and stronger by driving and adapting processes to align with the business needs and leading the IT teams toward excellence.
• Implemented the new operating model (based on SAFe) leading to higher business agility.
• Transformed the team of around 20 FTE from pure facilitators to potent change agents taking up delivery responsibility.
• Decreased FTE costs by 10% while serving 5% more Squads.
• Achieved higher employee satisfaction scores in the department, 17% on direct management and 9% on sustainable engagement.

Mechelen, Flanders, Belgium

• Led the agile transformation of Telenet’s IT department by merging the former BASE IT department and embedding agile processes. This transformation process served as a catalyst and led to the decision to transform the.
• Coached and built a team of 16 direct reports.
• Changed a heavily waterfall-oriented way of working into an agile way of working with improvement in delays and short-term delivery pressure.
• Implemented agility 18 resulting in high employee and customer satisfaction.

Brussels Area, Belgium

• Co-steered the agile transformation process in IT to maximize value, improve time to market, predictability,and increase productivity.
• Implemented the new operating model in BASE IT, which decreased Time to Market.
• Set up a new outsourcing contract based on the needs of the new operating model.
• Realized cost savings of more than 500K in the testing area.
• Communicated to all stakeholders, worked out the governance structure, and trained & coached the employees.

• Rolled out the entire 2G/3G/4G network, implemented vendor and people management, optimized the outsourcing strategy, and held full financial responsibility for a € 50 million budget.
• Reduced the mobile data coverage gap between BASE and its competitors, bringing service levels almost at par with the competition.
• Launched LTE as the 2nd operator in all major cities of Belgium.
• Increased deployment speed while staying on budget.
• Created vision & strategy for network sharing, worked out the financial analysis & the value creation potential for two network-sharing opportunities in the Belgium market.

• Led the introduction of a mobile data network by creating the business case and a well-structuredimplementation plan. Conducted consistent follow-ups to monitor key performance indicators and ensure successful execution.
• Introduced HSPA in less than 12 months, within budget & on time, including the rollout of an HSPA network in the six major cities of Belgium.
• Developed and negotiated a network-sharing agreement, providing both operators a win–win.

Vienna

Vienna, Austria

Executed project management and translated customer requirements into internal improvement projects.