Thomas Poole Email & Phone Number

Morrisville, NC

Work closely with customers and project teams to develop complex layouts and collation strategies for collectible trading cards and games. Collaborate with production and quality teams to ensure that the customers product goals are met or exceeded. Build program files for production equipment and supporting Quality Assurance documents. Review and train QA.

Raleigh, North Carolina

Lead the introduction of internal Operational Excellence audits evaluating process and safety at 11 locations, including 8 plants, 2 ports, and 1 corporate site. Helped to implement and sustain a software tool to support the Operational Excellence Management System. Worked with facility leadership and personnel to implement monthly self assessments and.

Manage daily operations of customer service, graphic design, purchasing, production, and shipping. Reduced raw material inventory value by 40% by implementing min/max levels. Developed new processes to increase production rates and effectiveness of blind/visually impaired direct labor. Implemented KPI’s and SOP’s to reduce production scrap to less than 2%.

Durham, NC

Managed inventory, quality, and receiving teams for two warehouses. Managed a transfer program between warehouses to help reduce overall inventory by $4M through internal purchasing. Reduced storage trailer usage by 87% with a monthly savings of over $10k. Developed inventory and quality control processes with KPI’s to track indirect labor efficiencies..

Increased inventory accuracy over 20% as a whole. Supervised a team of cycle counters maintaining the accuracy of all inventory. Monitored all inventory issues and ensured an effective resolution for all. Prepared, reviewed, and maintained all inventory data on an everyday basis. Maintained the balance of WMS and SAP to ensure accuracy of inventory between.

Reviewed, interpreted, and planned new project / program documentation from the customer.Engineered cost effective and efficient production and collation strategies for high-end collectable Trading Cards.Developed and implemented a production module to increase productivity and staffing scheduling accuracy by 25%.Interacted with customers for production.

Planned, scheduled, and routed all digital print jobs.Communicated with suppliers, managed inventories, and ordered production supplies as necessary to maintain established budget for the department.Managed a 24 hour production staff, including scheduling and troubleshooting of manufacturing.Interacted with other department managers to improve internal.

Planned and routed all internal and outsourced digital print jobs.Communicated with production and other departments as necessary to ensure a on-time quality product..Reviewed and approved all proofs for accuracy.

Developed and maintained daily, weekly, and monthly inventory reports and metrics for internal and external use.Managed Customers inventory through our Warehouse Management System (WMS), to include ordering, inventory management and billing.Tested and implemented on-going continuous improvements to WMS.Trained and assisted all users in the day to day.

Responsible for the operation of bindery and finishing equipment.

Bachelor Of Science (B.S.), Graphic Communications

Associate'S Degree, Printing Production And Imaging Technologies