Thomas Poole Email & Phone Number

Morrisville, Nc

Work closely with customers and project teams to develop complex layouts and collation strategies for collectible trading cards and games. Collaborate with production and quality teams to ensure that the customers product goals are met or exceeded. Build program files for production equipment and supporting Quality Assurance documents. Review and train QA teams to interpret production documents on each new production run. Work directly with customers to complete a pre-production product check to verify that the project specific strategy is executed by the collation program and approved for production.

Raleigh, North Carolina

Lead the introduction of internal Operational Excellence audits evaluating process and safety at 11 locations, including 8 plants, 2 ports, and 1 corporate site. Helped to implement and sustain a software tool to support the Operational Excellence Management System. Worked with facility leadership and personnel to implement monthly self assessments and build a culture of safety and process improvement. Compiled monthly audit results into a formal report for Executive and Stakeholder review, driving accountability and Operational Discipline. Collaborated to draft audit protocols for new internal standards. Worked with facility leadership to create CAPAs based on audit findings. Updated OEMS Standards as appropriate following Management review.

Manage daily operations of customer service, graphic design, purchasing, production, and shipping. Reduced raw material inventory value by 40% by implementing min/max levels. Developed new processes to increase production rates and effectiveness of blind/visually impaired direct labor. Implemented KPI’s and SOP’s to reduce production scrap to less than 2% and increase on time delivery. Worked with vendors to order raw materials and reduce material costs. Implemented preventative maintenance program for all equipment to reduce downtime and increase quality.

Durham, Nc

Managed inventory, quality, and receiving teams for two warehouses. Managed a transfer program between warehouses to help reduce overall inventory by $4M through internal purchasing. Reduced storage trailer usage by 87% with a monthly savings of over $10k. Developed inventory and quality control processes with KPI’s to track indirect labor efficiencies. Implemented a new returned order process and reduced processing times to a 48 hour turn. Developed receiving processes to eliminate downtime and reduce incoming PO discrepancies.

Increased inventory accuracy over 20% as a whole. Supervised a team of cycle counters maintaining the accuracy of all inventory. Monitored all inventory issues and ensured an effective resolution for all. Prepared, reviewed, and maintained all inventory data on an everyday basis. Maintained the balance of WMS and SAP to ensure accuracy of inventory between the two systems. Ensured compliance to all policies and procedures relating to internal and external audits. Reconciled SAP error logs to ensure that all data was posted correctly and in a timely manner. Implemented a new cycle count program using ABC stratification.

Reviewed, interpreted, and planned new project / program documentation from the customer.Engineered cost effective and efficient production and collation strategies for high-end collectable Trading Cards.Developed and implemented a production module to increase productivity and staffing scheduling accuracy by 25%.Interacted with customers for production approval on all projects.Developed quality standards to ensure that customer requirements are maintained throughout production.

Planned, scheduled, and routed all digital print jobs.Communicated with suppliers, managed inventories, and ordered production supplies as necessary to maintain established budget for the department.Managed a 24 hour production staff, including scheduling and troubleshooting of manufacturing.Interacted with other department managers to improve internal communication and coordination of production.Developed, implemented and managed a preventive maintenance schedule, reducing downtime by 20%.

Planned and routed all internal and outsourced digital print jobs.Communicated with production and other departments as necessary to ensure a on-time quality product..Reviewed and approved all proofs for accuracy.

Developed and maintained daily, weekly, and monthly inventory reports and metrics for internal and external use.Managed Customers inventory through our Warehouse Management System (WMS), to include ordering, inventory management and billing.Tested and implemented on-going continuous improvements to WMS.Trained and assisted all users in the day to day operation of WMS.Setup and assisted customers with online ordering websites.

Responsible for the operation of bindery and finishing equipment.

Bachelor Of Science (B.S.), Graphic Communications

Associate'S Degree, Printing Production And Imaging Technologies