Thomas Post Email & Phone Number

• Supervise the day-to-day task assignment and manage performance of Customer Service Associates. This includes recruiting, hiring, training, coaching, managing performance, and administering progressive discipline.• Ensure a pleasant shopping experience for all customers, respond to customer complaints or inquiries and solicit customer feedback and input.• Analyze results and trends from audits and take the appropriate action to resolve issues.• Ensure accurate stock levels by performing precise cycle counts and monitoring ordering of product and supplies.

• Trained and supervised employees. .• Planned and oversaw production line for the best time management during holidays. • Promoted and sold new products and services to customers