Thomas Poulos Email & Phone Number

Warren, Michigan, United States

Supporting more than 3e+11 megabytes of data.Storage and Backup Operations

Southfield, Michigan

Solving SAN & Backup headaches and constantly working to improve the environment.

Lexington, Kentucky Area

San Administrator and Architect specializing in Hybrid and Flash solutions. Supported close to 12PB of customer data.

Greater Detroit Area

Storage Operations Specialist (Large Automotive Parts Manufacturer)• Responsible for mentoring customers on SAN equipment and assisting with improving their EMC proficiency according to best practices.• In charge of software and hardware remediation reporting.• Documented SAN environment for customer’s technical team. • Accountable for migrations on multiple storage systems.• Assisted with diagnosing performance issues and escalating them to EMC support and account teams.• Facilitated troubleshooting and open action items for customer and EMC engineering.Storage Operations Specialist (Multinational Manufacturing OEM)• Acted as single contact for manufacturing related SAN implementation/migration activities.• Responsible for remotely configuring and validating storage systems met customer standards.• Escalated technical/procurement issues to EMC account and support teams. • Familiarity with rapidly deploying standardized storage systems.• Maintained SAN equipment to customer approved code levels.• Preformed storage provisioning and allocation for Clariion and VNX data arrays.• Facilitated storage infrastructure testing under simulated production work load.• Assisted with performance reporting on mid-tier storage systems.• Responsible for planning and configuring capacity upgrades.• Coordinated array and host based storage migrations.Implementation Delivery Engineer (Major Automotive OEMs)• Assisted with non-disruptive system upgrades and capacity questions.• Facilitated the relocation of storage equipment with active data between data-centers domestically and internationally. • Responsible for preparing and executing multiple array migrations. • Worked cross functionally with vendors for customer’s environment• Extensive domestic travel experience to customer data-centers. Minimal experience traveling to northern Europe.

Ba, Telecommunications (Information Technology Management)

Activities and Societies: Associated Students for Career Orientation in Telecommunication A.S.C.O.T.Information Technology Management

Education record