Thomas Power Email & Phone Number

Billerica, Ma, Us

Billerica, Massachusetts, United States

Finance business partner to the Global Networks, Global Contact Center, and Marketing teams, supporting them in managing budgets and forecasts, and tracking their financial performance throughout the fiscal year.FP&A team lead for budgeting and forecasting revenue and gross margin for the Global Networks business, as well as the full P&L for Global Contact Center.Key contributor to the monthly financial close processes, coordinating with Accounting to ensure accurate and timely reporting of financial statements.Subject matter expert in the Workday Adaptive financial reporting tool.

Responsibilities include scheduling technician dispatches, updating, tracking, and verifying customer account information, and constant customer service for technicians and end users in need of repair.