Thomas Pratley Email & Phone Number

Worthing, GB

Pulborough, West Sussex

• Service Management - First point of contact for new and existing clients, assist with contract queries and provide technical advice. Manage and co-ordinate a team of fire alarm engineers. Produce and issue routine and.
• Project Management - Ensure projects and remedial works are completed efficiently and achieve, or surpass, the projected sales profitability from start to finish. Organise and oversee the engineers and subcontractors’.
• Design - Fire alarm design consultation with clients. Qualified to FIA BS 5839 Fire Detection Design and BAFE SP203 nominated designer for Crays Fire Ltd.
• Sales - Visit clients on a regular basis to develop existing relationships, ensuring continued business and future opportunities. Develop new business through existing clients by reviewing engineers’ recommendations.
• Accreditation and Compliance – Ensure data, records and information are accurate, up to date and regularly checked to ensure that third party accreditation's requirements are not only met but exceeded.
• Accounts Supervision – Invoicing and Credit control, ensuring payment is received in full and on time, whilst also working with Sage database to ensure payments are monitored and allocated correctly.

Slough, United Kingdom

• Service Management - Managed the Mechanical Service Department, consisting of 20 engineers’. Issued routine and non-routine works. Counter signed engineer’s timesheets. Dealt with contract queries daily and gave.
• Project Management – Managed small works projects, engineers and subcontractors.
• Sales - Set up and maintained new contracts with Sales reps. Reviewed engineers’ recommendations and issued quotes to customers. Site visits to assist in pricing and training, whilst giving direct advice on contracts.
• Accounts - Invoicing and Credit control. Reported monthly on invoicing targets and new contracts.
• Set up and maintained contracts on the computer database.

Slough, United Kingdom

• Telephone-based business generation, with new and existing customers. Used various sales methods and techniques to provide them with new and existing services.
• Personal customer integration, to present and sell various insurance products and credit facilities.
• Targeted daily to meet appointment targets, and monthly on incoming business.
• Branch Manager Relief.
• Trained on sales methods, techniques and objection handling.

Slough, United Kingdom

• Accounts Receivable and Accounts Payable - Ensured that payments were made and received on time and in full. Became accomplished in time management.
• Market Research - Prepared, analysed and presented key business performance presentations to the Retail Board of Executives, which were widely circulated throughout the business.
• Analysed key continuous data measures.
• Provided bespoke analysis for strategic business decisions.

Cad/Cadd Drafting And/Or Design Technology/Technician, City & Guilds

Education record

• 2 x A'Levels - Business Studies and General Studies. • 10 x GCSE's - Maths, English, Design Technology, Science, French, Art, R.E. •.