Thomas Prinster work email
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Thomas Prinster personal email
As a Leader in Customer Service Excellence I am a driven service and operational professional with over 35 years in the customer service industry. I have an in-depth, practical knowledge managing the customer service experience to achieve 100% customer satisfaction at every opportunity. Being team focused, I have lead, motivated and mentored a diverse workforce through periods of challenging change. I am a client relations / service delivery expert who strives for excellence and achieves it through accountability and personal ethics, always willing to take on new responsibilities and challenges.
Bbspro
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Team Lead And Industrial AcctsBbsproCanada
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Team Lead / Industrial AcctsBbspro Nov 2017 - PresentSurrey Bc
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Industrial Account ManagerBbspro Apr 2017 - PresentSurrey Bc
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Field Operations SupervisorXerox Nov 2008 - Feb 2017Canada- I lead an Office Systems Service Team in Vancouver, BC and the Rural Service Team in Kelowna, BC. My responsibilities included technical support, recruiting, day to day operations, coaching for improvement, new hire coaching, inventory audits, and providing additional support where ever required. - I provided a high level of customer support to both internal and external partners- Supported 17 direct reports in a culturally diverse environment. - Top ranked supervisor in Canada 2011 -
Product Technical SpecialistXerox Sep 2001 - Nov 2008Vancouver, Canada Area- Responsible for managing customer and employee issues, supporting field technicians, and collaborating with local managers to achieve their corporate targets. - Specialist of the Year awarded in 2005- Award of Excellence 2004- Eagles Club winner 2001 and 2006
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Customer Service RepresentativeXerox Sep 1986 - Sep 2001Vancouver, Canada Area-Responsible for break fix operations on a given territory of 300+ customers-Maintained a company vehicle and extensive inventory of parts and tools-Delivered the highest standard of customer service leading to 100% customer satisfaction YOY- 1999 Operational Excellence award- 1988 & 1989 Masters Club winner
Thomas Prinster Skills
Thomas Prinster Education Details
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Power Electronics
Frequently Asked Questions about Thomas Prinster
What company does Thomas Prinster work for?
Thomas Prinster works for Bbspro
What is Thomas Prinster's role at the current company?
Thomas Prinster's current role is Team Lead and Industrial Accts.
What is Thomas Prinster's email address?
Thomas Prinster's email address is th****@****rox.com
What schools did Thomas Prinster attend?
Thomas Prinster attended British Columbia Institute Of Technology.
What are some of Thomas Prinster's interests?
Thomas Prinster has interest in Hiking, Fishing, Golfing.
What skills is Thomas Prinster known for?
Thomas Prinster has skills like Customer Satisfaction, Team Leadership, Role Model, Troubleshooting, Team Building, Process Improvement, Cross Functional Team Leadership, Vendor Management, Software Documentation, Program Management, Operations Management, Telecommunications.
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Tom Thomas Prinster
United States
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