Thomas Prisk Email & Phone Number

Chapel Hill, NC, US

RTP, NC

• Provided information and guidance to internal teams involved with Dell PowerFlex Hyper Converged Infrastructure storage products. Focused on improving efficiencies in product development, sales, support, professional.
• Served as team lead for Dell’s PowerFlex on Cloud Proof of Concept initiative, and initial customer field beta test, working directly with major customers, sales teams, product management and engineering to ensure.
• Partnered directly with Service Support Managers and their management team, to train and assist them on how best to support the PowerFlex suite of products. This included creating and teaching customized content.
• Acted as team lead for many projects across Product Management, Engineering, Marketing, Sales, Professional Services, and Support, improving customer satisfaction.

RTP, NC

• Created and managed VCE software beta program from the ground up. Installed beta software, collected, analyzed, and reported customer feedback to Product Management and Engineering. Worked with VCE and partner sales.
• Enabled VCE and channel partner sales teams regarding VCE software, including sales and technical training, and channel partner field lab enablement.
• Created multiple technical training voiced videos using Captivate and Camtasia.
• Presented and demonstrated VCE software at VCE Executive Briefing Center in RTP, NC, and at numerous onsite customer sales calls.
• Directed “Engineered Hyper-converged” bundled solutions for top tier customers, including component configurations, manufacturing and deployment processes, and support infrastructure, customer POC delivery, and.
• Managed and directed four to six direct reports. Managed day to day activities, set short- and long-term goals, mentored and assisted short- and long-term development and career aspirations.

RTP, NC

• Performed a wide variety of tasks related to the growth of VCE Converged Infrastructure solutions.
• Wrote internal whitepapers, and provided internal training related to VCE Vblock Systems, and storage.
• Participated in physical build, logical build, and field deployments of Vblock Systems (Converged Infrastructure) in support of Manufacturing and Professional Services.

RTP, NC

• Enabled NetApp Channel Partners to successfully sell, configure and implement NetApp storage solutions.
• Assessed sales and technical needs of channel partners and their management on an ongoing basis. Provided appropriate and timely training based on those assessments. Recommended and tracked appropriate certifications.
• Worked with NetApp Channel and NetApp Sales teams to gather feedback regarding sales and technical skills of channel partner personnel. Provided appropriate training to improve skills in response to this feedback.
• Created and delivered sales, technical, competitive, and implementation training to Channel Partner sales reps, SEs, Inside Sales and Professional Services personnel.
• Conducted sales calls and executive briefings with channel partners and NetApp sales teams as “acting SE”. Showed partners how to articulate NetApp business value. Called on Fortune 500 “C Level” to individual.

RTP, NC

• Created and presented concentrated “next release” product sales PPT’s prior to product release to insure field and partner readiness. Worked directly with product management, product marketing, and engineering to.
• Served as the NetAppU liaison with SAN/ISAN Business Unit (SiSBU). Attended all SiSBU core team and business review meetings and worked with members to ensure that NetAppU was creating up-to-date and accurate SAN that.
• Created training materials on our latest SAN products. Included instructor lead, web-based and voiced videos.
• Created and delivered SAN presentations for internal, channel partner and customer events. This included annual systems engineer training, Sales Kick Off, and webinars.
• Awarded RTP Rocker of the Month for creation and delivery of iSCSI Multipathing presentation at annual Corporate-wide SE Technical Training event.
• Recognized as top-rated speaker who drew highest attendance numbers at a US-based event.

RTP, NC

• External facing technical evangelist for NetApp’s SAN products, with a concentration on iSCSI-based SAN products.
• Created and delivered IP SAN presentations to internal, channel partner and customer audiences. Including Corporate-wide Systems Engineer training, Sales Kick Off, webinars, channel partner visits, NetApp- and channel.
• Created and updated technical content such as technical reports and white papers.

Chapel Hill, NC

• Microsoft Certified Trainer for 10 years. IBM Certified Trainer for 9 years. Delivered over 300 technical training classes, while averaging over a 4.5 out of 5 positive rating.
• Secured multi-year training delivery contracts with major customers including IBM and Microsoft.
• Delivered multiple presentations at Microsoft Tech Ed 1994 and 1995. Featured in Tech Ed 1994 Kickoff Session.
• Developed courseware, and certification tests for IBM and Microsoft.
• Performed and presented a competitive analysis for Microsoft SMS Product Management group: Microsoft’s Systems Management Server Product Group vs. Novell ManageWise.

Greater New York City Area

• Advanced Operating Systems Engineer, specializing in Windows NT Server and Systems Management Server (SMS).
• Called on Fortune 50 enterprise accounts in New Jersey.

Piscataway, NJ

Systems Engineer, specializing in DB2 database design, and OS/2 Database Manager